To: Kenneth E. Phillipps who wrote (5265 ) 4/7/2000 8:41:00 AM From: Bosco Read Replies (1) | Respond to of 14638
Hi Ken & all - speaking of being aggressive, NT is also very so in continuing the radical restructuring. She is outsourcing corporate services altogether to PriceWaterhouse Coopers This is quite forward looking. Of course, outsourcing is not necessarily a no brainer, if it is not done right. However, in this focus demanding world, the less of non core functions one has to deal with, the better the chance one can get the core biz out the door ahead of competition. This is something LU and HWP etc may want to consider The following is a cut and paste from my daily IW newsletter -TOP STORIES- - Nortel Signs $625 Million Outsourcing Contract PricewaterhouseCoopers boosted its business-process outsourcing services practice Thursday by signing a five-year, $625 million deal to manage corporate services for Nortel Networks Corp. This is the first BPO contract between the two and the largest such contract ever in Canada, according to PricewaterhouseCoopers. About 1,100 Nortel Networks corporate-services employees worldwide will become PricewaterhouseCoopers employees. PricewaterhouseCoopers will assume responsibility for Nortel corporate services, including payroll, human resources, procurement, accounts payable, capital services, employee expense reimbursement, and employee training. Nortel's market, which encompasses Internet telephony, data, E-business, and wireless applications, is evolving too fast for the company to focus on back-office functions, says Jagdish Dalal, a partner in PricewaterhouseCoopers' BPO practice. Says Dalal, "PricewaterhouseCoopers will change the existing human-resources and procurement infrastructures to make them more efficient, which is a key to business-process outsourcing. We also plan to Web-enable HR and procurement functions for Nortel." The deal with Nortel is the third large BPO contract PricewaterhouseCoopers has signed in the past nine months. In January, PricewaterhouseCoopers and BP Amoco reached a $200 million, 10-year agreement to expand their global BPO relationship to include Canada, where BP Amoco is the largest producer of natural gas. In July, PricewaterhouseCoopers signed another $200 million BPO deal, this one with Equifax, to manage certain portions of that company's HR administration, finance, and accounting functions. - Larry Greenemeier