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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: speculatingvalue who wrote (13351)	4/26/2000 3:15:00 PM
From: Spytrdr	Read Replies (2) \| Respond to of 13953

i'll forward your email to Mother Theresa, maybe she will have more patience with you. let me know if you need further assistance. you know, these message boards are the single BEST place to resolve this kind of issues. if you ever have other account balance issues, or margin problems, or other complaints, don't forget to come back, we'll be glad to help.

To: speculatingvalue who wrote (13351)	4/26/2000 9:20:00 PM
From: Jim B	Read Replies (1) \| Respond to of 13953

yeah I love emailing etrade cust. service.. it's hilarious.. I'll ramble off IN DETAIL about 3 or 4 issues I'm trying to resolve and I'll get MAYBE a response to one of them while the rest of the note goes unnoticed... so then I respond back saying that they ignored my other concerns.. and they respond back saying "Oops... we're sorry we ignored your other issues. If there is anything in the future we can assist you with, please do not hesitate to contact us. " Notice that they don't say they'll respond or do anything about our concerns.. they just say that we shouldn't "hesitate to contact (them). Maybe it's time to buy more stock..the name brand companies with terrible service usually turn out to be incredible investments jim