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Pastimes : Silicon Investor ThinkTank -- Ignore unavailable to you. Want to Upgrade?

To: Jorj X Mckie who wrote (1169)	4/26/2000 5:24:00 PM
From: Cheeky Kid	Respond to of 3372

Many of these Internet companies have struck gold and now they are extremely rich, and the side effect seems to be a smug attitude and very poor service. Now if these companies were struggling for financial success, you would see GREAT service, but since most of these people right down to the person answering the phone, are basically millionaires (from stock options), not in all cases, why bust your ass? Service is getting worse on the Internet. I have made a policy that I will answer ALL e-mail my company receives the SAME day. Even on the weekend.