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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?


To: Jim B who wrote (13371)4/26/2000 9:54:00 PM
From: speculatingvalue  Read Replies (3) | Respond to of 13953
 
It's like the support agents get paid by the number of emails they respond to. Can't waste more than fifteen words.

They finally phoned me today re: the posts in this thread and left me a 1 800 number to call instead which goes into voice mail oblivion.

In my mind, going after new customers at the expense of old just creates an illusion of growth.