To: Glenn D. Rudolph who wrote (102351 ) 4/28/2000 10:46:00 AM From: H James Morris Respond to of 164684
> NEW YORK, April 27 (Reuters) - Online auctioneer eBay Inc. has pulled ahead in the electronic-commerce market during the first quarter of 2000 as revenues for online shopping kept pace with sales garnered in the fourth quarter of 1999, a consumer survey released on Thursday found. Web shoppers spent about $7 billion in the first quarter, the same amount spent during the Web shopping frenzy last year, which has been viewed as the touchstone for online shopping because it was the first true Internet holiday season. The survey, conducted by Internet research firm Harris Interactive Inc. <HPOL.O> and which polled more than 100,000 Web users, also found that products that were "hot" during the holiday season -- toys, apparel and consumer electronics -- cooled significantly during the first quarter of 2000. Despite no change in online revenues between the two periods, the prevalence of online buying spread as the estimated number of monthly online buyers rose 15 percent to 26.8 million from 23.3 million. An additional $13.8 billion was spent by phone and in stores as a result of online shopping, the survey found, a drop of more than $2 billion from the fourth quarter. According to the survey, toys, apparel and electronics products all saw sales drop during the first quarter, while auctions, health and beauty and online travel showed strong improvement. Toy sites saw the greatest drop in quarterly revenues, more than 60 percent to $147 million from $379 million. Consumer electronics sales fell 24 percent to $287 million and revenues for apparel dipped 17 percent to $619 million. "Clothing, electronics and especially toys all saw their online sales more than double during the holiday season but fall in Q1," said Lori Iventosch-James, director of e-commerce research at Harris. "These drops are not just a function of decreased post-holiday demand," she added. "They illustrate that online retailers face the same challenges traditional retailers face in sustaining themselves at other times of the year." eBay Inc. <EBAY.O> continued to build dominance in auctions and extended its influence to other markets, while Amazon.com Inc.'s <AMZN.O> revenue shares dipped across the board, the survey found. Largely on the continuing success of eBay's success, an estimated $644 million was spent online at auction sites in the first quarter, a 33 percent jump from the fourth quarter. Health and beauty revenues grew by 28 percent to $153 million, and consumers spent about $2 billion on online travel service, an increase of 25 percent over the fourth quarter. By contrast, personal computers, books, music and videos all showed steady growth in the first quarter. Revenues for computer hardware and peripherals climbed more than $100 million, or 14 percent, to $852 million, while computer software sales rose 10 percent to $257 million. Book sales jumped 12 percent to $461 million, while music and video sales were up 8 percent to $340 million. Consumers also spent $195 million on online flowers, gifts and cards and $82 million on home and garden items. Revenues from sports and fitness equipment remained steady at $69 million. 17:04 04-27-00