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Strategies & Market Trends : Piffer OT - And Other Assorted Nuts -- Ignore unavailable to you. Want to Upgrade?

To: Original Mad Dog who wrote (36298)	5/28/2000 9:20:00 PM
From: Augustus Gloop	Read Replies (1) \| Respond to of 63513

<<I hope you are kidding LOL!>> Not totally. For anyone who owns or has owned a business, "the customer is always (usually) right" is a tough line to choke out. In many cases even if the customer has a valid complaint you end up seeing their worst qualities when they are in a fit of rage. I like to give people the benefit of the doubt like I am now after this smart @$$ remark - Or maybe you are referring to when the famous Gloopmeister is a customer? THEN the customer is usually wrong. but being right also requires a degree of decorum in my book. Right with a bad attitude is what makes many customers with a valid complaint wrong. In all too many cases people who scream the loudest are quickly rewarded and treated with kid gloves. Not with this guy...I am willing to bite back.