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Technology Stocks : Quintus (QNTS) -- Ignore unavailable to you. Want to Upgrade?

To: QUISP_ who wrote (96)	6/6/2000 2:07:00 PM
From: Greg h2o	Respond to of 139

DLJ **** DONALDSON, LUFKIN & JENRETTE **** DLJ June 6, 2000 Joseph J. Farley US (212) 892-6290 John DiFucci US (212) 892-4257 Jane M. Ngo US (212) 892-0587 QUINTUS CORPORATION (QNTS: $9.25) ##+ Receivables Improve; Attractive Investment Opportunity Range: Earnings Per Share 2001 vs 2000 % Chg 59-6 Old New P/E Ratios F1Q $(0.09) vs 0.01 NM (FY:Mar.) 2001E $(0.20) $ NM F2Q (0.08) vs 0.01 NM 2000A (0.18) NM F3Q (0.04) vs (0.12) NM 1999A (0.37) NM F4Q 0.02 vs (0.06) NM Yield: % Market Cap.: $302 Mil 5-Yr. Growth Rate: 50% Dividend: $ Avg. Trading Vol.(000): 313 Book Value: $3.33 RATING: Buy Change: None 12-Mo. Target: $85 VIEWPOINT We believe the recent share price of QNTS stock provides a very attractive investment opportunity and has led us to revisit two issues that, in our opinion, are pertinent to the perception and potential of the company: 1. Balance sheet: We expect DSO's to decline for the June quarter. The company's balance sheet attracted scrutiny following the March quarter primarily due to the lengthening of receivables as measured in DSO's. As we have noted previously, this effect can be attributed to a single marquee customer with a very large contract. We now believe that about 50% of this fee has been collected since the end of the March period. We also reiterate that we do not expect the company to be constrained by cash issues in the near future. The company used approximately $8.4 million in cash during the March quarter, while it had cash of almost $60 million at the end of the period. This reserve should be more than sufficient given our expectation that the company becomes earnings and cashflow positive by the March 2001 quarter. 2. SEBL alliance: Upon further review, we believe that QNTS' recently announced relationship with SEBL should yield even greater benefits than we originally anticipated. The alliance could eventually lead to QNTS providing the communications infrastructure for every SEBL server sale. SEBL has traditionally utilized third-party routing technology and with the QNTS partnership, SEBL will now be able to provide multimedia queuing and intelligent routing capabilities per QNTS' eContact universal routing technology. In addition, QNTS will market and sell SEBL's eBusiness Applications Suite in conjunction with QNTS' eContact suite, and the companies will partner in joint marketing and sales efforts worldwide as part of the SEBL Alliance program. We believe that all of this should lead to further exposure for QNTS' products, and subsequently, incremental sales opportunities. This relationship should be further leveraged by SEBL's installed customer base of over 1,000, aggressive salesforce of about 250, massive distribution channel, and the complementary nature of the companies' products. We continue to believe that the e-CRM (Customer Relationship Management) segment of the software market will experience rapid growth over the next five years as a result of the significant value that these solutions bring to an enterprise. We believe that QNTS' position as the most complete solution at this early stage of the industry's development is further strengthened by the strategic alliance with SEBL. Given our expectations for the growth of the e-CRM arena and QNTS' unique position to capitalize on that growth, we believe that QNTS will emerge as a leader as the industry emerges. We reiterate our Buy rating on the shares and would encourage investors to be aggressive buyers at current levels. + WITHIN THE PAST THREE YEARS DONALDSON, LUFKIN & JENRETTE SECURITIES CORPORATION HAS BEEN A MANAGING OR CO-MANAGING UNDERWRITER OF THE COMPANY'S SECURITIES. ## DONALDSON, LUFKIN & JENRETTE SECURITIES CORPORATION ("DLJSC") ACTED AS UNDERWRITER IN THE MOST RECENT PUBLIC OFFERING OF SECURITIES OF QUINTUS CORPORATION (THE "COMPANY"), MAKES A MARKET IN THE SECURITIES OF THE COMPANY AND, IN ADDITION, AFFILIATES OF DLJSC OWN A SUBSTANTIAL POSITION IN SECURITIES OF THE COMPANY AND AN EMPLOYEE OF AN AFFILIATE OF DLJSC IS A DIRECTOR OF THE COMPANY. Additional information is available upon request. Please refer to ticker 'DLJDISC' for important DLJ Disclaimer Information. First Call Corporation, a Thomson Financial company.

To: QUISP_ who wrote (96)	6/7/2000 12:02:00 PM
From: Greg h2o	Respond to of 139

Wednesday June 7, 7:33 am Eastern Time Company Press Release AT&T and Quintus to Deliver Suite of E-Services to Call Centers BASKING RIDGE, N.J. and FREMONT, Calif.--(BUSINESS WIRE)--June 7, 2000--AT&T (NYSE:T - news) and Quintus Corporation (Nasdaq:QNTS - news) today announced that the two companies have formed an alliance to provide e-customer relationship management (eCRM) services to call centers worldwide. Under the agreement, AT&T will team with Quintus, an eCRM software developer, to offer the Quintus eContact(TM) Suite of software to its customers. Additionally, Quintus will be able to market the existing portfolio of AT&T call center products and services to complement its comprehensive eCRM communications solutions. AT&T provides interactive networking applications, professional services and products that help companies transform their call centers into integrated e-enabled customer service centers. Through its own resources and partnerships with best-in-class industry players such as Quintus, AT&T has the scale and experience to deliver end-to-end support across the full life cycle of business transformation. The Quintus eContact Suite further enhances the AT&T product line by personalizing, routing, managing and reporting on customer interactions across multiple communications channels. The combined offering will enable companies to first route customer inquiries to a particular contact center based on agent availability, and then automatically route calls within the contact center based on customer data, needs and history. ``Call centers of all types and size are facing the challenge of integrating Web-based communications with their legacy systems and traditional call center operations,'' said Randy Johnston, Managing Partner, AT&T Solutions. ``AT&T's leading advanced routing capabilities and self-fulfillment offers combined with Quintus' eCRM software is the perfect solution for any call center looking to e-enable their business.'' ``Working together, Quintus and AT&T can design and deploy integrated solutions that ensure high-quality, reliable customer service on demand,'' noted Alan Anderson, chairman and CEO of Quintus. ``Our combined offering provides the framework companies need to gain and maintain customer loyalty in a highly competitive e-business market.'' About AT&T AT&T Corp (www.att.com) is among the world's premier voice, video and data communications companies, serving more than 80 million customers, including consumers, businesses and government. With annual revenues of more than $62 billion and 148,000 employees, AT&T provides services to customers worldwide. Backed by the research and development capabilities of AT&T Labs the company runs the world's largest, most sophisticated communications network and has one of the largest digital wireless networks in North America. About Quintus Quintus Corporation (Nasdaq:QNTS - news) provides a comprehensive electronic customer relationship management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, email and the telephone. The Quintus eContact software suite includes applications that address the needs of customer service representatives and agents in sales and service, consumer relations, technical support, and human resources centers and a routing engine to manage customer interactions. Quintus eContact enables companies to handle high volumes of customer interactions and leverage opportunities to sell additional products and services to their customers. Quintus is based in Fremont, Calif. For more information about Quintus, call 800/337-8941, email sales@quintus.com or access the World Wide Web at www.quintus.com. The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, including statements regarding Quintus Corporation's expectations, beliefs, hopes, intentions or strategies regarding the future. Forward-looking statements include statements regarding future sales and product implementations. Quintus Corporation's actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements. Note to Editors: eContact is a trademark and Quintus is a registered trademark of Quintus Corporation. All other product and company names mentioned are the property of their respective owners.