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Microcap & Penny Stocks : Globalstar Telecommunications Limited GSAT -- Ignore unavailable to you. Want to Upgrade?

To: pcstel who wrote (13573)	6/16/2000 3:57:00 AM
From: Maurice Winn	Respond to of 29987

pcstel, that wasn't a salesman's excuse. .. <<Opening up Carribean will be a big boost. We heard GMPCS say that they could easily sell 5000 phones there for boats.>> The point made was that sales were great and will be even better when we get the gateway out there. Good salespeople know how to make good sales even better and bad sales good. Sometimes, believe it or not, there really are things which can be done to make things better. If it's an excuse, it's easy to see because nobody will be selling much. If the same product is selling very well by 20% of the sales people, okay by half and badly by 20% and only the bottom 20% are moaning about needed improvements, then you might be right that it's an excuse. But I think you'd find the good salespeople are usually saying the same things. [The other 10% are on holiday] Globalstar sales would definitely be better with global roaming, global coverage, better brochures, up-to-date and fully informative web information, simple pricing, cheaper prices, data [WWeb], faster data, longer battery life, smaller handset size, single number, calling party pays, prepaid option, different colour options, "CURRENT PRICE IS..." price plan option. Those are not excuses, they are facts. Your attitude to salespeople is unduly negative. Sure, poor workmen blame their tools and, of course, so do good workmen if the tools given to them are blunt, badly designed and unfit for purpose. Bad managers always blame the salespeople - their division would do so much better if Human Resources would just hire good salespeople, if the salespeople would just make more calls per day, accept lower pay, fill in more forms, write more reports, follow instructions and generally avoid using their brain. Of course, good managers price products correctly, hire good salespeople, pay them heaps, get the brochures ready, arrange great advertising, ensure good customer contacts, quickly pass sales leads on, provide cars, phones, computers, information and the multitude of resources good salespeople need to get the job done right and bring in the money. Maurice