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To: hlpinout who wrote (82784)6/18/2000 10:58:00 PM
From: DownSouth  Read Replies (1) | Respond to of 97611
 
The article you cite was about solution partners' rating of the NAS vendors. It was not about customer satisfaction, benchmark results, or customer satisfaction:

The CRN Champions survey polled 301 solution providers, asking them to rate their satisfaction with vendors
in eight areas, on a scale of 1 to 7. The champion had the highest average score.

HP's partner support programs gave it the edge. HP got the top rating in marketing support, training and
certification and technical support.


In fact, HP scored poorly on some important measures, including its price/performance:

Three areas where HP slipped behind rivals were in price/performance, profitability and profit margins and
sales partnering.


The fact that NTAP is not mentioned here causes me to pause. NTAP has, according to IDC over 60% of the NAS market.