To: JohnG  who wrote (198 ) 6/23/2000 7:44:00 AM From: JohnG     Read Replies (1)  | Respond to    of 329  
AWE unable to compete w/ Verizon except on price. JohnG TMF Interview With Verizon Wireless    Vice President and Chief Financial Officer   Ted Langston    With Richard McCaffery (TMF Gibson)    June 22, 2000    What a difference a year makes. Last year Bell Atlantic (NYSE: BEL) had a fast-growing   but local wireless phone business. Without a national footprint, the company couldn't   expect to seriously challenge wireless companies such as Sprint (NYSE: FON) and AT&T   (NYSE: T) , which were rapidly building out nationwide digital networks. Enter Vodafone   AirTouch (NYSE: VOD) , which combined its U.S. wireless assets with those of Bell   Atlantic and GTE (NYSE: GTE) last fall. Presto: Verizon Wireless. The company is the   biggest U.S. wireless carrier with about 24 million customers, has a nationwide CDMA   network, and a partner in Vodafone that rules the European wireless industry. Verizon   Wireless hopes to go public late this year.   We talked with Verizon Wireless Vice President and Chief Financial Officer Ted Langston   about the company's competitive advantages, plans for the roll out of 3G (high-speed   data) services, and major integration challenges.                  TMF: There are now six wireless carriers with a national footprint.                  What competitive advantage does Verizon have?                  Langston: Our advantage is our network. We cover 232 million points                  of presence (potential customers) and about 75% of our network is                  digital. The advantage is that our customers can roam on our network                  wherever they go. You can't do that with a lot of our competitors.                  There are no hidden roaming charges with our single rate plan.                  TMF: Like the other wireless companies, you still have gaps in your                  coverage. Where are they and what are you doing about it?                  Langston: We are covered on analog and are completing roaming                  agreements on the digital network. There are one or two small gaps                  and we have made some recent acquisitions. To put it in perspective,                  we're in 96 of the top 100 markets. We're virtually covered and have                  favorable roaming contracts in the other areas.                  TMF: Verizon plans to spend more than $3 billion building out its                  network this year. Talk about the infrastructure improvements and how                  they will improve the system.                  Langston: We're migrating the network to digital. As I said earlier,                  about 75% of it has been converted and by the end of the year it will                  be over 80%. The advantage is the capacity benefit we get out of it.                  The CDMA network we deployed has between six and ten times the                  capacity of a traditional analog network. If you compare it with TDMA,                  it has about three times the capacity. It's cost beneficial to us to                  transfer our customers to the digital network and that's why we're                  investing heavily to deploy it.                  TMF: How long before the system is fully digital?   Langston: By 2003 we will have virtually 100% digital coverage.    TMF: One of the key challenges will be knitting together Verizon's composite systems.   Can you address those challenges?   Langston: We have 14 major billing systems as well as three or four minor ones. Over   the next two years we have to consolidate that down to four. Clearly this will help   develop synergies.
  TMF: What kinds of products will Verizon roll out in the coming months to distinguish its   services?   Langston: With our network we have a window of opportunity to really grow our   services. That's what we're focusing on. Shortly, we'll be introducing the first nationwide,   digital, prepaid product. It should be rolled out in the third quarter. Also, we'll be the   first nationwide operator to offer two-way short messaging services, which will be   available in the third quarter. Just to give you an idea, Vodafone has 300 million   messages sent across its network every month. That's what customers want. Finally, in   the next few weeks we'll be launching our wireless portal. We've got over 1,000 content   providers, and we see it as a real opportunity for us and benefit for customers.   TMF: How many customers do you have at this point?   Langston: We'll have about 25 million customers once the GTE deal is completed around   June.   TMF: How quickly can you grow subscribers?                  Langston: We see the subscriber base growing 15% this year. It could                  be higher. It could change considering the products we'll be offering.                  TMF: Telecom investors pay attention to average revenues per unit                  (ARPU) and churn rates. Can you give us an idea where Verizon                  stands? (The churn rate refers to the percentage of customers that                  cancel service.)                  Langston: In terms of revenues per customers, all the operators have                  seen them declining over the last two years. Over the last few                  months, however, things leveled out and are now increasing for us. As                  we roll out our digital network and SMS products, we think it will                  sustain revenue growth. The conversion to digital is a revenue driver                  as well. About 40% of our customers are on the digital network and                  their ARPUs are a lot higher than analog users.                  TMF: What are Verizon's ARPUs?                  Langston: I can't disclose last quarter's numbers but $49 is pretty                  close.                  TMF: And churn rates?   Langston: Churn is about 2%.   TMF: That's well below the industry average.   Langston: We have predominantly contract customers.    TMF: Could you explain that?   Langston: It's a philosophy that came from the old Bell Atlantic Mobile operation. A lot   of their customers were signed up in their own shops. About 60% of their customers   came from this direct sales channel, and what we found is that those customers are   more loyal and have a higher ARPU.   TMF: Is the number of shops growing?   Langston: When the GTE deal closes at the end of the month we'll have about 1,200   stores. We should be rapidly expanding that. Bell Atlantic was one of the largest   retailers in the country.   TMF: When will you be rolling out 2.5G and 3G technology?   Langston: We're trialing 3G in the field right now. We expect that it will go into   commercial use in the middle of 2001. The benefits come especially on the data side.   Our current technology transmits data at 14.4 Kbps and that jumps to 144 Kbps with 3G.   TMF: There are more numbers and ratios in the telecom world than investors know what   to do with. What measurements are the most important?   Langston: Subscriber growth is important. We have a very big base and expect to grow   at 15% annually. Also revenue and cash flow (earnings before interest, taxes,   depreciation, and amortization). Finally, we want to see margins in the 40% range. We'll   closely manage our business to maintain those kind of margins.    TMF: What kind of revenue growth do you expect over the next three to five years?   Langston: About 15% annually.    TMF: Thanks for your time.   Langston: Thank you.