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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Gottfried who wrote (10239)	6/22/2000 7:40:00 PM
From: mr.mark	Read Replies (3) \| Respond to of 110631

well now you've gone and done it... you've encouraged me. <g3> re "Thank you for sharing your uninstall thinking. I have to ponder that and maybe read the Norton documentation more closely".... ... permit me another visual, this one relating to how i picture norton cleansweep's uninstaller working. visualize the uninstaller program as a professional moving company. the files & programs are the furniture. the house is my pc. a van loaded with some new furniture is sitting outside of my house, waiting to be installed, or added to the rooms of furniture that are already there. the cleansweep foreman stands at my front door with his clipboard and inventories (monitors) every stick of furniture that passes by him on the way into the house. he knows precisely where every chair, table, lamp and bed goes. he doesn't miss anything. the furniture all goes in and the movers smile and drive away. it follows then that when the homeowners arrive, they are shocked to learn that the new furniture is not what they ordered, or not what they thought it would be, and they want to get all the new stuff out so that only their old, original furniture is left. when they call the cleansweep guy, he says "no problem, i was the man who watched it all go in, so i'll know exactly what needs to be taken out. you folks don't even have to be there to help". needless to say, every stick is removed. the way i understand it, the monitoring is the key. without it, when movers are summoned to take out specific pieces of furniture that were delivered by someone else, or not inventoried properly, mistakes are going to happen. a lamp gets left downstairs. maybe an area rug or two gets overlooked <g3>. and the underlying fact is that these misplaced items will cause problems for the homeowner. suffice it to say that i fail to see where any uninstaller can do a better job than one that has monitored the software install. even a special uninstaller designed specifically for a program, the way i understand it, only knows details about each file. but it doesn't know where your individual system shuffled these files off to. so when you're paging through that norton user guide, check the index for 'lamps' and 'chairs'. that's where you'll find the real user tips! promise, no more visuals for a while. :) mark