Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Strategies & Market Trends : Gorilla and King Portfolio Candidates -- Ignore unavailable to you. Want to Upgrade?

To: Seeker of Truth who wrote (27021)	6/28/2000 6:13:00 PM
From: DownSouth	Read Replies (2) \| Respond to of 54805

Malcolm, you have picked one undesirable practice (delayed, retroactive pay raises) as a reason that expectation should not be managed. I agree that that is a foolish way to fool the market. It is not managing expectations, however. Managing expectations means, as any good sales geek knows, understanding your product, your company, your customers, and being clear to your clients (the market) about what can be expected immediately, in the near term, and in the long term. It means clearly adjusting this communication with your client as factors change. It means acknowledging problems and prescribing how those problems are being addressed. It means being conservative in setting performance expectations so that almost all surprises are good ones. It means delivering consistent messages to the client from all parts of the organization.