To: CrayUSA who wrote (125 ) 7/9/2000 2:32:44 PM From: Bruce Cullen Read Replies (1) | Respond to of 182 Those following EGAN I feel EGAN is in a sector of the infrastructure of the internet that needs more attention by investors and internet users. The internet needs to become a more public terminal with all the expected services in place to make it look and feel like the telephone when it comes to customer service etc. With the convergence sector ready to have another possible rally hypertv.com (IATV), (OPTV) questec.com ereplays.com (QSTI), (LBRT) the need for a free flowing and trusted public and commercial network including customer care, fax on demand, e-mail services, real-time answers and feedback and value added services on a real-time front will be crucial to proving the internet is a powerhouse for those who take advantage of it's possibilities. The reason I mention convergence is due to the fact that as you and I know the digital cable box is going to be converting the TV into the defacto access platform for media, communication and services on demand... the internet will be both as is on the computer but with serious television interaction. Soon you will be able to interact on your TV in real-time while on the phone, the internet and handheld devices & cell phones. egain.com should be in serious demand as this takes place in this ever changing environment in my opinion. The growth potential is huge and has plenty of room for other players. Many other countries are involved in this convergence reshaping of technology... I expect great strides soon as the players set footholds to reap the benefits in this changing environment. EGAN is undervalued as it's high is in the 70's, they have many more serious clients then before when the prices were as high as 75, is EGAN worth less now? I think not, I feel it's worth much more, yes 70 may have been high but getting back to the 30's should be easy. After many security issues become more apparent concerns due to these recent virus problems and denial of service attacks it is obvious to me that people want a free flowing real-time safe playing field, EGAN is positioned perfectly with customers such as CNBC, monster.com and many other large and dominant players. I expect to see EGAN at the 30 level once again soon. The short position needs more exits and I feel this will happen with an expected NASDAQ rally. Not including the short positions EGAN is a great value (IMO) under $20.00Bruce Cullensherwoodcoastsgroup.com