To: BryanB who wrote (1474 ) 7/5/2000 10:10:47 PM From: Mark Marcellus Respond to of 3372 Bryan, Normally I wouldn't pile on, but this is one of the threads I have bookmarked which does not show up under the "Subjects with new messages" headings when new messages appear. This problem seems to be happening mostly on "Welcome to SI" threads. Posting a message to the thread appears to clear up the problem. So, as long as I'm here... The kindest interpretation I can put on your recent mass PM is that you are being misled and hoodwinked by your development staff. In any event, it is clear that more supervision is needed. A new position needs to be created. This person must be given the right of final signoff on all system changes. Whoever gets this position needs to be strong, not afraid of missed deadlines, well versed in proper systems design and implementation, and most importantly, outside the normal reporting chain so they can be counted on to remain independent, Your programming staff should NEVER AGAIN be allowed to implement system upgrades without a signoff from this person. I can think of an obvious candidate for this position, but as long as the above qualifications are met, the identity of this individual is not important. This organizational change needs to be put in place immediately. I am also assuming that the timing of this debacle was driven by an internal requirement to get the upgrade done before the end of the second quarter. I think I can safely assure you that the user community did not share this need, and would in fact have much preferred you to wait until the weekend to get it done. It would have been even better had you waited until it was done right. In any event, even though John Busby says that "the upgrade was technically completed" before the 1st, I do not believe that any bonuses or other incentives which were based on getting this upgrade in before July 1 should be given. They were not earned. Edit: The bookmark problem was indeed resolved by making this post, but we seem to be having the problem of having miscellaneous html "p"'s and "br"'s inserted after the edit preview. I've tried removing them in this edit.