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To: Bexar who wrote (23697)7/20/2000 11:08:06 AM
From: ahhaha  Read Replies (1) | Respond to of 29970
 
I don't care who you think you are. I've gone out with the Att crews and been involved with dealing with these problems in a myriad of situations. At every stop there is one snafu or the other. There are several actions which must be repeated everywhere. They are testing decibel level of the main cable and its level at all distribution points whether inside or out, replacing splitter, jacks, and connectors regardless of the decibel readings, pulling out and examining the cladding of each CATV cable both internally and externally, once a secure signal is in place, testing the signal by sitting at the computer and assessing. There are many other actions needed. A common one is getting rid of all those Antec amps. They have a high level of noise and they're getting more heat sensitive as they age. In most cases unless you have an extraordinarily long run from the pole, you should eliminate the amps. Strapping a filter on without assessing various implications is the kind of thing the contracted service people did. With a time varying amplitude usually cause by failing line amps the filter will often be the next problem's culprit. The filter looks good on the surface, but later in the day when the sun is hot, the filter causes the TV to snow and the modem light to blink. The customer blames ATHM.