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To: KW Wingman who wrote (23801)	7/22/2000 12:36:24 AM
From: gpowell	Read Replies (1) \| Respond to of 29970

delicate smellicate, it either works or it doesn't. Use my simple pass fail tester if you are going to loose sleep over this simple installation. If it works, it works a long time until someone cuts or damages the cable. This is simply not true. The upstream channel is prone to noise ingress, primarily from within the home. So, as drop lines are added, or modified, there is potential for noise source creation. It's a shared line, remember, i.e. noise sources add. How quickly we forget the troubles AT&T had in the Bay Area in early 1999. Do you recall? AT&T stopped taking new customers for a period of several months due to network problems. I steered several of my friends towards DSL at that time because cable was so unreliable. What is the cost of a bad reputation? Happily, I've documented on the thread that the reliability of the service is now incredibly good. I can't remember the last time I had a problem. Now, I highly recommend the service to everyone I know. Shall we go another round on the subject of goodwill?

To: KW Wingman who wrote (23801)	7/22/2000 12:43:04 AM
From: Bud G	Respond to of 29970

I'm confused with this debate about self-install. According to the paragraph below, Self-install has been around for quite some time and those who choose it find it relatively easy to install. The Company began selling self-install cable modems exclusively at THE WIZ retail locations in late October 1999 in Connecticut and in November 1999 at five locations on Long Island. For the quarter, cable modem customers rose 35%, or 18,400, compared to December 1999, ending the quarter with more than 70,500 customers. Penetration of modem capable households increased to 7.2% from 6.0% at year-end 1999 and 3.3% at March 31, 1999. Approximately 95% of all buyers are electing to self-install and 85% of those customers have been able to successfully install the cable modem themselves. In several locations in Connecticut and on Long Island, penetration rates continue to exceed 10% of homes marketed. biz.yahoo.com

To: KW Wingman who wrote (23801)	7/22/2000 1:30:41 AM
From: ahhaha	Respond to of 29970

The first thing an Att tech does is throw away most of the gadgets installed in the past by the TCI tech. CATV equipment isn't adequate for BB. The reason is that in the Att case 80% of the installed CATV base was installed by TCI and TCI opted for medium to low quality equipment because TV reception over cable didn't need any better as determined by decades of experience. These gadgets are lossy, or contribute self-induced noise, even capture stray radiation. The signal amplitude over them gains variance and drift and that can couple sympathetically with the same of other devices down the line. Each coax connection segment must be tested if 5 decibel delta is encountered. That was seen in 10% of new installations and rises to 20% within 1 year. No tech I worked with knew why this changed over time, although many wild speculations were advanced.