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Strategies & Market Trends : Gorilla and King Portfolio Candidates -- Ignore unavailable to you. Want to Upgrade?

To: Sunny who wrote (28591)	7/23/2000 3:23:10 PM
From: Mike Buckley	Read Replies (1) \| Respond to of 54805

Whew! (wiping my forehead) Thanks, Sunny, for asking a question I can answer. Hence it is possible for 50% of the total revenue to come from existing customers as they expand the number of licensed products? Yes, that's the accurate scenario. There are upgrades, additional apps modules (such as marketing and partner relationship management to be added to initial purchases of sales force automation and call center apps) and additional channel-based modules. The additional business existing customers transact above and beyond their initial transactions show the high cost of switching as well as the value proposition those additional products offer. --Mike Buckley