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To: Rick C. who wrote (110288)7/30/2000 1:43:48 PM
From: tangoexotica  Respond to of 120523
 
Off Topic

Yes, Rick. A week at MyCoupons would give ole' Dave some real fodder. Sort of like a week at Silicon Investor watching the boxing match of "Thugs" vs "LG" - he could really do a column on that one.

Deal Hunters can and do make a difference on the bottom line. Just ask Buy.com.
This story has factual errors and does not tell the whole story by a long shot.

news.cnet.com

For instance, there were three types of coupons 20,30, and 50 off and many URL's for each coupon. If you were using the 50 off coupon and had less than 50 in your cart it stated in red that you needed 50 in your cart before you could get 50 off and when you put 50 in the cart it took off 50 when it checked you out. Same thing for the 20 and 30 with the respective amounts. It is common to see coupons on the net for 20 off 20.01 etc. -especially for first time customers.

The CSR's were telling people to go ahead and place the orders with the coupons.

There is much to this story that investors should be interested in..including the fact that Buy.com knew about the coupons on Saturday and waited until Friday after customers got the goods and used them to send them an email. This incident coincidentally coincided with earnings that were about to be released. They then sent a letter demanding payment or return of the USED goods with no mention of Buy.com paying for the shipping costs. They had plenty of time to contact the consumer and ask them to refuse shipment before the goods were delivered which led many investors to believe the whole thing was intentional -given their past history.

Anyone thinking of buying Buy.com stock should really investigate what happened and how Buy.com handled the situation AND their past history.

As a side note, Eziba did honor the orders from the people who figured out how to get the free shipping. All you needed to do was put in your credit card number and it gave you free shipping.

And don't even get me started on Staples ;-)))) I will never buy stock in that company if it is a public company.

Morality issues aside, etailers and investors need to recognize what the deal hunter can do to and for their business - pro and con.

I am still waiting for word on my Amazon toy orders ;-)