To: rupert1 who wrote (2630 ) 8/3/2000 8:39:10 AM From: rupert1 Read Replies (1) | Respond to Transcript Module - Q&A 7 NETP 2Q CCHi! First, just a nit-picking question: but just looking at your new customer list this year...this quarter, it looked like 19 new to me. You ended the last quarter, I think, with 191 and you've arrived at 202, is that correct? Stephen Snyder, CEO: No, 213. 213 - well that's my mistake there, fine! Actually, what I really wanted to ask you a little bit about is some of the competition, to follow up on that area, particularly in the Knowledge Management space where I think Autonomy has been coming on fairly strongly, and I'd just like some kind of comment on that from you, if I could: also wondered - I notice that Art Technology had announced that their (?) product is being used by Target and wondered if that, if you had anything... if you were involved with that, too. So first of all just those two things. Stephen Snyder, CEO: Yeah. For Knowledge Management, we see our product very distinct from the Autonomy offering, in fact, some companies might choose to buy both products. Our Knowledge Management offering has the unique capability, because it links people with other people, and no other product does that. With respect to our Target...the acquisition of the Art Technology Group platform...obviously that's a platform decision that Target made. We support the Art Technology platform, the Dynamo platform. We previously announced a partnership and we have partnerships with all other major platforms, so we're pretty much platform agnostic, but we're very pleased with ...working with the Art folks on that technologySo they could be using yours through Art? Stephen Snyder, CEO: Oh yes.You dont know yet how that will work out? Stephen Snyder, CEO: We've not announced them as a customer - but yes! We have integration with Art.Yes I udnerstand that, I just wasn't sure that that automatically then meant that you were part of that Target solution, if you like. It does automatically mean that? Stephen Snyder, CEO: That's correct.OK. Also wondered about Broadbase and their 4.0 product, which I think was just recently announced, and wondered how, you know, how that was on a competitive horizon? Stephen Snyder, CEO: We don't see Broadbase all that much. Obviously Cabellas (?) was a customer of Broadbase and we did win the Cabellas.com business for piece(?) for our Personalization Network, which was a different service than what Cabellas was getting from Broadbase. But we actually don't see them a whole lotOK, fine, thanks very much.
