"Tuesday August 15, 9:57 am Eastern Time
Press Release
Lernout & Hauspie Wins Contract to Localize Microsoft's Internet-Based Customer Support Databases
BURLINGTON, Mass. & IEPER, Belgium--(BUSINESS WIRE)--Aug. 15, 2000--
Localization Includes More than 20,000 Documents in European and Asian Languages; New L&H Localization Workflow Management System To Be
Deployed in Project
Lernout & Hauspie (NASDAQ:LHSP - news; EASDAQ:LHSP) (L&H(TM)) today announced that Microsoft (Nasdaq: MSFT - news) has awarded its Globalization & Internet Translation group a contract under which L&H will localize into multiple languages Microsoft's Internet-based knowledge base. The contract is one of many localization and translation projects that L&H has with Microsoft, serving to strengthen and broaden the longstanding relationship between the two companies.
As part of the project L&H will employ new fully Internet-enabled project and workflow management software, ProMIS. The integrated client/server system is accessible to all project participants via the Internet and designed to help project managers and business executives of global service companies more effectively and cost-efficiently run projects. ProMIS provides continuous information that helps customers, project managers and service professionals track and manage project resources, events and finances. By using the system both L&H and Microsoft will constantly have up to date information regarding status of the multi-faceted localization project.
The contract localizes approximately 20,000 English-language documents contained in Microsoft's Internet-based customer support knowledge base into a wide range of European and Asian languages. Microsoft Product Support Services (PSS) Group's customer support knowledge base--supports all Microsoft products ranging from games (like Flight Simulator) to corporate servers (like Exchange).
``The size and complexity of this project underscores the breadth of our resources and technologies and our unparalleled expertise as well as the confidence that Microsoft has in those abilities,'' said Florita Mendez, president of L&H's Globalization and Internet Translation business group. ``By using our new ProMIS project and workflow management system we can provide even greater levels of customer communication and satisfaction and further enhance what is already a strong, well-established relationship with Microsoft.''
L&H has successfully localized many Microsoft products, such as Windows 2000, Office, the Internet Information Server, Encarta, MSN, Microsoft Works and Microsoft Money, Microsoft selected L&H because of their experience with product localization on larger projects, its efficient workflow management tools like ProMIS and its reliability on delivery and account management.
By applying L&H's localization expertise, Microsoft's internet based customer support knowledge base will be enhanced to provide their global customers with access to localized documents regardless of where they are based or what language they speak.
L&H's Translation Solutions
L&H's Globalization and Internet Translation business group provides document creation, human and machine translation and localization services in almost any language. In addition to Internet and intranet translation, the division offers linguistic tools and services that help global companies create and adapt products, technical information and corporate messages to international markets. The division applies L&H's advanced translation and linguistic technologies to provide multilingual solutions to corporate customers competing in international markets in a more cost-effective manner.
About Lernout & Hauspie
Lernout & Hauspie (L&H) is a global leader in advanced speech and language solutions for vertical markets, computers, automobiles, telecommunications, embedded products, consumer goods and the Internet. The company is making the speech user interface (SUI) the keystone of simple, convenient interaction between humans and technology, and is using advanced translation technology to break down language barriers. The company provides a wide range of offerings, including: customized solutions for corporations; core speech technologies marketed to OEMs; end user and retail applications for continuous speech products in horizontal and vertical markets; and document creation, human and machine translation services, Internet translation offerings, and linguistic tools.
L&H's products and services originate in four basic areas: automatic speech recognition (ASR), text-to-speech (TTS), digital speech and music compression (SMC) and text-to-text (translation). For more information, please visit Lernout & Hauspie on the World Wide Web at www.lhsl.com.
This press release contains forward-looking information. Such statements include, without limitation, statements involving L&H's plans, objectives, expectations and intentions. There can be no assurance that actual results will not be materially different from those anticipated in these forward-looking statements. Readers are cautioned that such forward- looking statements involve risk and uncertainties, including, without limitation, the risk that L&H or one or more of the L&H's licensees will not successfully complete the development of these products on a timely basis, if at all; that the technologies will not perform as anticipated; and the general risks associated with the intense competition and rapid technological change characteristic of the speech technology market. The forward-looking statements are also subject to risks set forth in L&H's reports filed with the Securities and Exchange Commission. The forward-looking statements contained herein speak only as of the date of this Report. L&H expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any such statement to reflect any change in L&H's expectations or any change in events, conditions or circumstances on which any such statement is based.
All product names and trademarks mentioned herein are trademarks of L&H or their respective owners.
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Contact:
Corporate Comm. US:
Audrey Webb, Lernout & Hauspie
(781) 203-5341, apobre@lhsl.com
or
Media Contact:
Michelle Doherty, Lernout & Hauspie
(781) 203-5324, mdoherty@lhsl.com"
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