To: Xenogenetic who wrote (1 ) 8/15/2000 12:29:48 PM From: Xenogenetic Respond to of 2 Competition The telecommunications industry is highly competitive. Competition in the telecommunications industry is based upon price, customer service, network quality, value-added services and customer relationships. We compete or will compete primarily with the dominant incumbent telecommunications carriers, which generally offer the full range of voice, data and other value-added services and benefit from their history as incumbent providers. The dominant incumbent in each country generally has certain competitive advantages over other operators (including us) due to its established market presence, fully deployed networks, greater resources, and control over its end to end network. We compete or expect to compete with all incumbents in the countries in which we operate, including Deutsche Telekom, France Telecom, Telefonica, Portugal Telecom and SwissCom. We also will compete with all providers who will provide local loop access through wireless local loop and DSL. Access to wireless local loop spectrum and to copper twisted pair wire is a scarce resource and we may not be able to obtain access to either in the markets we wish to enter. In addition, some providers have extensive fiber optic networks in Europe and are expanding their fiber optic networks. We will also compete against other alternative telecommunication providers, including other providers of fiber optic networks and cable companies. In addition to competition from existing incumbent telecommunications providers and alternative telecommunications carriers, including competing services for wireless local loop and DSL, we expect to face competition from European cable television systems, satellite service providers and other wireless technology operators that are beginning to offer broadband telecommunications services to business customers.