SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : AUTOHOME, Inc -- Ignore unavailable to you. Want to Upgrade?


To: GraceZ who wrote (24774)8/18/2000 4:59:41 PM
From: Solid  Read Replies (1) | Respond to of 29970
 
Pretty hard to manage expectations in an environment where everyone is expected to beat expectations.

Not really. There is an excellent way to manage expectations that is 'win/win' for all concerned. It requires absolute honesty coupled with impeccable integrity.

For any who may not have done so lately, it is worth looking up the word impeccable, a lot is explained there.

It is the same for you with your company and service, as it is for me with mine, as it is for any business. Say what you mean, mean what you say and then get it done. So athm is larger, more interests, more capital outlay, more indians and more chiefs, does that mean they are any less responsible then you or I to produce on what they do?

The street may have any expectation they wish, as may any vested interest. ATHM merely needs to honestly state their objective and the path they are taking to achieve it. This may evolve and necessitate creative solutions, but the end result should not alter and informing your shareholders and the public about it is mandatory. Educate and lay aside concerns or misunderstandings, especially when they are legion as they have been with ATHM.

They run into problems when they alter focus and miss stated objectives. They then compound credibility with more utterance about future goals without clear direction on how they will attain them. Rather then articulate what they have learned and more accurately state how they are going to reach objective, they blow smoke up our posteriors. i.e. 3 million by 12/00. In light of recent past where is the credibility in this new direction and utterance? How is this beneficial to we shareholders having a new higher bar based upon Mr. Bells 'hope'?

Is it too much to ask that we should understand how our company plans on attaining sub goals? How it plans on having self installs a viable means of gaining sub growth in Q4 or ever in light of the technical concerns uncovered here?

With a proven track record of performance, Yahoo, neatly beat expectations last quarter. The day before the market sold off...big time and Yahoo was 'to blame' with lowered earnings forcast. What did they do? They kept their mouths quiet, as did their employees and they blew everyone away. That was neat. That was a good lesson from their management.

Ross Perot may be a lot of things, but he was dead right when he talked about educating people about issues.