SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Intel Corporation (INTC) -- Ignore unavailable to you. Want to Upgrade?


To: Tony Viola who wrote (108711)8/28/2000 4:03:56 PM
From: Burt Masnick  Read Replies (4) | Respond to of 186894
 
In retrospect it's pretty clear that:
1: Intel should have paid MUCH closer attention to Tom Pabst's complaint's. Though I sometimes disagree with his conclusions and predictions, he is clearly not technically incompetent. They probably should have flown an engineer to his site immediately to check out the problem.
2: Intel should have had a (large) team of folks reproducing the problem back home. They could have been on the phone with Tom and reproduced his setup here.
3: In combination with the extended and extensive Rambus screwup, the Timna decisions and questionable status, the MTH fiasco, there is something REAL wrong with the decision making apparatus.

Either everyone is afraid to tell higher ups the bad news (possible) or people are so worried about meeting their target dates (bonus money on the line?) or something. But one thing is sure. The product release process has to be improved immediately. There are only so many body blows that the company can take before it starts bleeding money.
As a working engineer of some experience, this smells to me of higher ups demanding that product be shipped and dates be met. Usually engineers are reluctant to let product go out to market. We engineers want to test endlessly to ensure perfection. The art is in knowing when to release the product. Microsoft, in my opinion, releases too early and they have gotten away with it. Up to this past year, Intel was not prone to these kinds of errors. I suspect that the pressure has simply been ramped up to such a high degree that truth can be crushed under managerial demands. For a while.

Fortunately, this is a problem that can be fixed. Unfortunately, it never should have occurred in the first place.

For Intel, it sounds like they have to admit (at least to themselves) that there is a problem and then move decisively to fix it. I've heard the lyrics from them lately but I don't believe them until I see some evidence that they have got things under control.

Burt