To: Doren who wrote (30803 ) 9/1/2000 12:10:20 AM From: tekboy Read Replies (4) | Respond to Apollo you are a good case in point. Only DSL would cause you to leave AOL. you guys simply rejigger things, or press a couple of buttons, or take the whole damn thing apart and put it back together again. You think of it as a game, or a challenge, or at worst a minor annoyance. We , on the other hand, think of it as a look deep into the abyss: suddenly we are cut off from our life support system, and we have no idea what to do next. We flounder helplessly, gasping for air, and at the same time feel deep, agonizing frustration and humiliation. We search desperately for a computer-savvy relative, or friend, or employee, and sometimes have to resort to endless hours of waiting on god-awful phone tech support lines--all this to be told, with a smug dismissive sneer, "oh, that's not a cup holder, it's a CD tray," or "you just hold down the button for five seconds and everything will work fine."
