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To: unclewest who wrote (16612)9/8/2000 8:05:05 AM
From: Jon Koplik  Read Replies (2) | Respond to of 29987
 
WSJ - Leading Airlines Reject Terms For Bringing Internet to Skies.

September 8, 2000

Leading Airlines Reject Terms
For Bringing Internet to Skies

By JEFF COLE, ANDY PASZTOR and DANIEL MICHAELS
Staff Reporters of THE WALL STREET JOURNAL

Boeing Co. and other companies bringing the Internet to jetliners are getting a
sobering message from the airlines: Share more of the proceeds and don't get
too cozy with the passengers.

In recent weeks, leading carriers such as American Airlines, United Airlines and
Lufthansa of Germany rejected initial terms proposed both by Boeing and a
separate venture led by News Corp. that are angling to provide such potentially
lucrative communications services, said airline and aerospace industry
executives. By demanding larger equity stakes or more-favorable profit-sharing
arrangements, the carriers have disrupted timetables originally envisioned by
each team to land their first big customers and build momentum for their
competing systems.

Relying on unique antennas that can maintain sophisticated two-way satellite
links during flights, the goal is to give passengers continuous Internet, e-mail
and real-time television access as they zoom along at 500 miles an hour or
more.

As part of their initial proposals, both teams told airlines they wanted a large
majority ownership of any resulting business partnerships. Boeing and the
News Corp.-led venture, In-Flight Network LLC, also told some carriers that
they wanted to bill passengers directly, instead of having the airlines perform
that service. But those ideas didn't fly, forcing Boeing and In-Flight Network to
revise their strategies and continue negotiations on terms that were more
favorable to the airlines.

"We were going to end up making all the investment [for systems] on the
airplane and they were going to get all the money," said Robert Baker, vice
chairman of American Airlines parent AMR Corp. Whether the airlines get an
equity stake in the eventual systems "is sort of the wild card in all of this," said
Clay Jones, president of a Rockwell International Corp. unit that is teamed with
News Corp.

Both Boeing and In-Flight Network "want to deal directly" with the carriers'
premium passengers, said Dietmar Kirchner, a Lufthansa senior vice president,
who called such proposals "naive." Other executives said the providers had
proposed that carriers get only tiny equity stakes -- in one case less than 1% --
in the new ventures.

Some United Airlines executives are said to have rejected certain of the
proposed terms. A spokesman for the UAL Corp. unit declined to comment.

For Boeing, News Corp. and their partners, offering
broadband-communications links to commercial jets is a logical way to secure
higher-margin service business, with potential revenue from laptop-toting
passengers estimated at as much as $25 billion a year by 2005. Boeing's
nascent "Connexion" service is a top priority of Chairman Phil Condit, who
sees an additional market for the service in catering to executive jets. Another
service would provide airlines with detailed monitoring of their planes.

Ken Medlin, a Boeing vice president, declined to discuss the precise details of
Boeing's offers to carriers. But he said the airlines "really want to own their
customers and control more of their services." Mr. Medlin said some airlines
want bigger equity stakes in Connexion, partly because Boeing's broad service
plan has signaled that "this thing could have even more value" than airlines
initially saw. Boeing's goal is to provide Internet access that is as fast and as
easy as what is available for home or office link-ups.

News Corp. hopes to roll out the In-Flight Network world-wide and to charge
customers a periodic subscription fee allowing use for longer periods of time.
Boeing, by contrast, is looking to introduce its service gradually, starting with
flights in the U.S. by late 2001 and then only a few hundred planes added
annually over the next couple of years. Charges would be on an hourly basis or
per flight. Boeing has said rates could start as high as $25 an hour and then
average out at about $17.50 an hour.

Airlines are eager to take advantage of the Internet opportunity, but they are
moving cautiously to avoid repeating disappointments that occurred with early
in-flight entertainment systems and in-flight telephones. News Corp. Senior
Vice President Jeff Wales said "many airlines are extremely cautious about
raising people's expectations and disappointing them."

One British Airways manager called installation of the required systems "a
costly arena" demanding careful choices. A Virgin Atlantic spokesman said
consumers will expect airborne service to be "as close to your desktop action
as you can get."

As Boeing and In-Flight Network try to reel in the carriers, other providers are
beckoning. Airbus Industrie, the European jet maker, will offer carriers a
choice of vendors and business plans, said Alain Garcia, Airbus's engineering
chief, who sees that path as better than Boeing's "monolithic" approach.

Some carriers already are setting up e-mail and Internet service by signing with
providers of simpler, less-capable systems. Florida-based software developer
Inflightonline Inc. (inflightonline.com) offers a much lower-cost service using
servers on board a jet that are preloaded with the contents of popular Web
sites. Passengers can send and receive a limited volume of e-mail and conduct
real-time transactions at the sites, and the whole system can work through
existing phones at the seats.

Airia Ltd., a real-time television start-up led by marine-satellite system operator
Inmarsat Ltd. of London, expects to expand its offering into Internet services.
Other companies hoping to enter the airline Internet-access market in some
fashion include Honeywell Inc., Harris Corp., Dynatech Corp.'s Airshow Inc.
unit, Sextant In-Flight Systems and a unit of Primex Technologies Inc.

Write to Jeff Cole at jeff.cole@wsj.com, Andy Pasztor at
andy.pasztor@wsj.com and Daniel Michaels at dan.michaels@wsj.com

Copyright © 2000 Dow Jones & Company, Inc. All Rights Reserved.