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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: AJ Berger who wrote (160486)9/8/2000 4:53:00 PM
From: Stockman_77079  Respond to of 176387
 
It's funny that I am running into the same types of comments with Dell:
1) My colleague who is a desktop builder for a major oil company gets horrible technical support from Dell. As he calls it, he gets the brush-off from the technical support lines. He made the comment that the consumer desktop support may be good, but the commercial support is horrible.
2) Systems are labelled with wrong tags(the very tags that have been input into Dell's databases)so the support personnel would refuse "new" computer support because "Dell" mislabelled.