To: mr.mark who wrote (11857 ) 9/13/2000 7:45:53 PM From: Cheeky Kid Read Replies (1) | Respond to of 110583 "Talkback" When ever that thing pops up, my browser will crash on JAVA sites. I guess since I uninstall Netscape when a new version comes out, and do a fresh install, you will get that survey after your start Netscape a certian number of times. You can find talk back in the Program folder, under Comunicator/Netscape/Program/talkback All that thing does is cause more problems. ***********The Netscape Quality Feedback Agent is a feature that allows you to send information about a problem you are having back to the Netscape developers that will help them to improve their products. The Agent uses Talkback™ technology from Full Circle Software. Communicator activates the Agent to gather information that will help solve a problem or improve the product. When the Agent is activated, it collects useful technical data and automatically presents an information window where you can enter your comments. All you have to do is click the Send button, and the Agent sends the information to Netscape over the Internet, using encryption and a secure connection to ensure privacy. Netscape uses the kind of information collected by the Agent to debug, upgrade, and improve their products. You can see everything the Agent sends before it is sent. See Also: The Agent can generally activate under these conditions: Application bug or crash If Communicator crashes, the Agent will automatically activate and gather information about the crash that Netscape will need to know in order to understand and fix the problem. This behavior is a built-in capability of the Agent. Netscape-defined condition Netscape can cause the Agent to activate based on any condition they define. Frequently, such conditions will be application bugs that do not result in a crash but Netscape nevertheless wants to fix them. Netscape may also cause the Agent to activate in order to gather information about how Communicator is being used so that they may better understand what features to add and improve.