To: Geoff Altman who wrote (315 ) 10/23/2000 8:19:25 AM From: Neil H Respond to of 374 Monday October 23, 8:02 am Eastern Time Press Release SOURCE: Concur Technologies Inc. Concur Helps Timken Put Employees and Managers in Charge With Successful Deployment of Concur Human Resources Leading International Manufacturer of Bearings and Steel Supports 5,000 Employees, Improves Service, and Cuts Costs With Human Resources Self-Service Solutions REDMOND, Wash., Oct. 23 /PRNewswire/ -- Concur Technologies (Nasdaq: CNQR - news), the leading provider of Corporate Expense Management solutions, announced today that The Timken Company (NYSE: TKR - news), a $2.5 billion international manufacturer of highly engineered bearings and alloy steel, has successfully deployed Concur Human Resources(TM) Manager Self-Service (MSS) applications to 450 managers within the company. This deployment builds on the successful rollout of Concur Human Resources Employee Self-Service (ESS) applications to more than 4,500 Timken employees last year. Concur Human Resources has increased employee productivity, while significantly reducing operating costs and extending the life of Timken's aging back-office systems. ``Since we deployed Concur's Employee Self-Service solutions last year, we have been able to streamline administrative HR tasks, thereby increasing employee productivity and enhancing internal business process efficiencies,'' said Mario Cancelliere of Timken's Corporate Shared Services organization. ``With the recent deployment of Concur's Manager Self-Service solutions, we have seen a dramatic improvement in manager productivity. In the past, managers had to file paperwork and wait for days, and in some cases weeks, for routine processes including salary adjustments, promotions, and separations. Concur's user-friendly, customizable Web-based applications allow our managers to complete basic human resources transactions in a matter of minutes. Utilizing the workflow capabilities of the system has improved communication between departments and allowed us to reduce the time it takes to process transactions. Moreover, Concur has also extended the life of our legacy HR back-office system, potentially saving us millions of dollars in upgrade costs.'' ``Concur is uniquely focused on quick deployment and rapid return on investment,'' said Steve Singh, chairman and chief executive officer for Concur. ``Timken has achieved great results in a very short time, making employees more productive and improving its bottom line results. Concur's deployment of multiple applications to Timken demonstrates how we are delivering on the promise of human resources self-service solutions today. Concur has also created value for Timken by allowing them to integrate our services with their diverse back-office systems.'' Timken's Corporate Shared Services unit is planning to deploy Concur's Benefits Enrollment solution to employees next month. This application provides employees with a customized presentation of their benefits options based on employer-established eligibility rules, available benefit plans, and benefit providers. The application also supports open enrollment and updates to plans throughout the year to automate employee and payroll information, and benefits enrollment.