Capellas Outlines Compaq's Vision for New Era in Internet Computing
Compaq Launching New Print and Television Ads in Support
SAN FRANCISCO, Sept. 25 /PRNewswire/ -- Compaq Computer Corp. (NYSE: CPQ) President and Chief Executive Officer Michael Capellas today said computing is moving into a new "Pervasive Information Era" driven by customer demand for massive amounts of information "anytime, anywhere" through a variety of wireless and broadband devices.
Speaking at the company's annual two-day meeting of industry analysts here, Capellas emphasized that Compaq is redefining the way the Internet is being used by dramatically enhancing the customer Internet experience with leading-edge access devices, by building the business critical Internet infrastructure and by working with the best solution partners.
In addition, he said the company is launching a new brand campaign including print and television advertising worldwide over the next coming months touting Compaq's dedication to "Inspiration Technology." The first print ads ran today in The Wall Street Journal, New York Times and USA Today and the first television ad will run tonight during ABC's Monday Night Football. Magazine and Internet placements will begin later this month.
"Our mission is to transform the customer experience by leveraging Compaq's position as a unifying force across the Internet," Capellas said. "We believe that people enabled by great technology can achieve great things."
Pervasive Information Era
Capellas explained that the world is moving to the "Pervasive Information Era" where billions of Internet devices will access information from highly scaleable, available, and "always on" secure networks. The data available in the network infrastructure will meet with the access devices at the network edge to provide users information that will significantly increase knowledge and support decision-making.
"Compaq's strategy is not just about devices or building beige boxes," Capellas said, "It is about developing solutions that utilize a variety of devices and wireless and broadband communications technologies to seamlessly and securely link with data rich servers and storage. Our customers provide everything from the most critical business information to the information that students need for their high school assignments.
"The concept of the network edge is simple," Capellas continued. "It is where access meets infrastructure to deliver pervasive, personalized, content, services and commerce. It melds the applications, platforms and the content on the infrastructure side with the broadband appliances and wireless devices on the access side. The world is moving to pervasive information and the action is at the network edge. Compaq is uniquely positioned to meet the demands of this new era."
The Compaq CEO maintained that the technology industry has moved through a number of standardizations from the Mainframe Era, to Client/Server, and now to the "Pervasive Information Era." He said this new era will be fueled by the growth of the wireless and broadband Internet services that will produce more than 1 billion wireless Internet users by 2005.
Business Critical Infrastructure
Capellas told analysts that it is Compaq's strategy to build the business critical Internet infrastructure through a combination of leadership platforms, best-in-class partnerships and global professional and services.
"Anytime, anywhere computing requires a secure, scaleable, 24x7 infrastructure that can handle vast amounts of data," Capellas explained. "The new economy demands that information is readily available that can change business models in real time."
The integrated solutions include server platforms that scale up with high performance transaction engines and scale out with leading industry-standard Internet applications servers, clusters and appliances. Both are integrated with industry-leading storage products.
Compaq's "best-in-class" partnerships will concentrate on the leaders in eBusiness applications, content and service providers, eBusiness platforms and networking and wireless, he said.
"Nobody can do it alone. Success in the Internet Age is dependent on selecting the right partners," Capellas said. "But you have to be selective. To partner with everyone, is to partner with no one."
Capellas emphasized that Compaq's Global Services will be key to the company's success as Professional Services will work with on architecture design and solutions integration while the Customer Services group will focus on continuous operations support. "Compaq has 40,000 service professionals who are dedicated to ensuring our customers' success," he said.
Redefining Internet Access
On the access side, Capellas said Compaq will continue to redefine the Internet experience by providing users with leading general purpose PCs, innovative Internet access devices and integrated wireless and broadband technologies, as well as integrated content and services from Compaq's worldwide network of partners. Simplicity will be a hallmark.
"Clearly, Compaq has led the way in making the Internet easily accessible through commercial and consumer devices," Capellas said. "Whether it is our more traditional PC offerings, or our iPAQ family that includes the iPAQ Pocket PC, net appliances and the iPAQ Blackberry, we are striving to get people connected whenever they want, wherever they are."
New Advertising and Brand
Compaq's new brand and advertising campaign will center on the new company tagline "Inspiration Technology" and a new look in color and typeface. The ads were developed with the help of FCB Worldwide.
"We are organizing behind the Compaq brand," said Douglas Fox, Compaq's senior vice president for marketing and strategy. "The company will speak in one, consistent voice, from advertising, to employee communications, to analyst and public relations that clearly differentiate the company's role in providing industry-leading Internet infrastructure and access.
"We are building a bond of trust with our customers -- the trust between what we promise and what is expected of us," he continued. "We chose Inspiration Technology to represent Compaq's brand essence and approach -- a departure from the complexity of traditional IT to a single-minded focus on giving customers simpler access to its empowering benefits. Compaq goes beyond the limits of information technology to the boundless, liberating possibilities of Inspiration Technology. Compaq develops the ingenious technology and solutions that enable a person to better pursue what inspires them." |