To: Haim R. Branisteanu who wrote (16358 ) 9/27/2000 1:46:23 PM From: Galirayo Respond to of 21876 Dataquest Report Shows Strong Continued Growth for Avaya in Western European Call Center Market Avaya Holds Number One Position in Belgium, Germany and Spain WATERLOO, Belgium, Sept. 27 /PRNewswire/ -- Avaya (NYSE: AV - news), the former Enterprise Networks Group of Lucent Technologies (NYSE: LU - news) to be spun off September 30, and Lucent were identified as leading the Western European call center market in terms of new and replacement agent shipments, according to a report issued by leading IT market research and consultancy firm Dataquest. The research shows that Avaya is market leader in Spain, Belgium and Germany. Call centers are an integral part of Avaya's Customer Relationship Management (CRM) solutions portfolio and in 1998 Lucent's Enterprise Networks Group -- now known as Avaya -- took leadership of the Western Europe call center market with over 19% marketshare. According to the Dataquest report, ``Call Center Manufacturers Struggle with Volatility'', in 1999, Avaya, with an additional contribution from Lucent, increased the number of systems shipped by 24.7% and the number of agents shipped by 21.3% to retain the leadership position with an increased share of 22% measured by agents associated with the systems shipped.* Through a strategy which has included both organic growth and growth through acquisition, the Dataquest report showed that Avaya benefited from increased shipments of premise-based solutions. These comprised its DEFINITY® communications servers and INDeX solution -- a fully scaleable, convergent voice, data and CRM system, designed and manufactured in Europe, primarily for small- to-medium-sized (SMB) businesses.biz.yahoo.com Wednesday September 27, 10:45 am Eastern Time Press Release SOURCE: Lucent Technologies Canada; Lucent Technologies JCI signs $35 million initial contract with Lucent Technologies to expand broadband optical network for Film and TV programming industry Companies Say Entertainment Industry Is Fertile Ground for Broadband Networks TORONTO, Sept. 27 /CNW/ - The JCI Corporation today said it has signed an initial $35 million contract with Lucent Technologies Canada as the first step in expanding its proprietary optical broadband network, which has been created to meet the needs of North America's entertainment and post-production industry.biz.yahoo.com Short Interest As of 8-Aug-2000 Shares Short 25.5M Percent of Float 0.8% Shares Short (Prior Month) 36.6M Short Ratio 1.12 Daily Volume 22.8M biz.yahoo.com Say China. Wednesday September 27, 8:01 am Eastern Time Press Release Lucent Technologies to Build 10-Gigabit Optical Networks for Fujian Mobile Communication Co. BEIJING--(BUSINESS WIRE)--Sept. 27, 2000--Lucent Technologies (NYSE: LU - news) today announced it has signed a US$8.8 million contract with China's Fujian Mobile Communication Co. Ltd. to build three 10-gigabit backbone optical networks in the Fujian Province. These backbone networks provide the transmission network for Fujian Mobile's GSM mobile services. Fujian Mobile, serving a population of more than 32.6 million in Fujian Province of South China, is one of the first provincial mobile service providers in China to build its own transmission networks. biz.yahoo.com