To: manfmnantucket who wrote (190 ) 9/28/2000 11:32:04 AM From: manfmnantucket Respond to of 266 [repost from RB, conference report] from the PCIA GlobalXChange. After the market close a friend and I high-tailed it down to McCormick Place to check out the action. We passed by the SmartServ mini booth (part of the MOT alliance area) and saw a salesman of ours giving a demo to what looked to be an analyst. We continued on to the SmartServ booth. Nice display, with demos taking place. Saw Sam, Mario & Chip and all were in very good spirits. No intros were needed as I’ve met them before. (I’ve been long on SSOL since 10/99). Sam & Co are very passionate about their technology, perfectly willing to demonstrate and explain what they have. If I have this correctly, here’s how it works in a nutshell, as was explained to me by Chip Montgomery & Mario Rossi. Years ago computers in a network were mostly dumb terminals communicating with and feeding off a mainframe. As memory became cheaper and applications became more complicated networks moved to what we see a lot of today, PCs with their own applications having memory and disk space to burn. A server might be used for storing and backing up the data but, not for launching the applications. However, wireless devices will have severe limitations and will not have enough “K” to do much more than launch a micro browser. This is the reason for the data centers. The commands are given wirelessly from any device to the engine at the data center which in turn routes the command to the various concerns ex. stock purchase, quotes, with alerts going back to the devise as per the customers instruction (percentage up or down, volume, limit, stop etc) theater tickets, restaurant reviews etc. the list is endless! While this all takes place the engine generates billing based on the customer login so that the service provider can bill the customer (unless they choose to provide this new service as a freebee) and so that SSOL can collect their transaction fee. We only talked with Sam for a few minutes when Alan Bozian showed up. If I had any hopes of some cookies they were squashed with the arrival of the loose lip police. Man does this guy run a tight ship. He took us off to a hospitality room where we proceeded to drill him for almost an hour and a half. Net result... goose eggs. I get more from the Butler in 30 seconds flat! By the time we came back to the booth Sam was off to a reception with some HWP guys. Frankly in retrospect I would wonder if it had been the opposite. A real company, with a real product and a bright future would never give cookies away to an investor. Its clear to me that these guys have been working their collective tails off. They know what they have, and that nobody else has it. Chip said he’s not sure if his kids could pick him out of a lineup! My take is that he hasn’t been around the world and back for nothing. It seems that the data centers are a key to a lot of the puzzle, in that its nice to be able to tell a potential client that you have the capability to service them immediately. We asked about the Microsoft Airstream deal, they would not confirm nor deny, we asked about the European Telcos, they would not confirm nor deny, we asked about European banks, they would not confirm nor deny, we asked about brokerage houses, they would not confirm nor deny, we asked about Asia, they would not confirm nor deny. The only thing they were willing to confirm was the opening of the NY data center, and that it would be within the week, as had been planned, and that it would be announced. Alan said one thing that perhaps explains why I came up empty. He genuinely feels that any company that allows itself to be driven out of concerns over its day to day stock price will not endure. When a company is driven by its concerns over what is in the best interest of its short and long range goals, well then... you may just have something there! Now that he puts it that way, maybe I didn’t come up empty after all! Wishing us all a healthy and prosperous New Year (Jewish New Year Sat & Sun) Techniac