To: Rob W who wrote (3554 ) 9/30/2000 5:00:30 PM From: Rob W Respond to of 4443 Gomez Launches GomezNetworks™ Real-Time Site and Transaction Performance Measurement Sets New Standards for E-Commerce Lincoln, MA (September 29, 2000)– Gomez, the Internet quality measurement firm, today announced the launch of GomezNetworks™, a new division providing real-time Internet site and transaction performance measurement and diagnostic services through a global network of 55 geographic locations. The new service enables client companies to analyze and optimize their online businesses and complements Gomez’ other offerings in setting new e-commerce standards. GomezNetworks’ advanced diagnostic tools offer companies a cost-effective means to evaluate and benchmark content and e-commerce transactions against their leading competitors. GomezNetworks’ solution provides companies with unparalleled insights and analyses on how to optimize Web site architecture and features in order to stimulate transactions and improve usability. Companies can use the new service, in conjunction with Gomez’ other services such as GomezPro, to benchmark every aspect of their site's performance and online initiatives against the leaders of their field. GomezNetworks provides real-time administration, enabling companies to modify all testing scripts and features. This capability will help companies save time and eliminate reliance upon service providers for timely service requests. The application utilized by GomezNetworks includes a superior number of reporting abilities relative to its competitors, allowing collection of the most specific, easy to understand, granular data available. The data provided by GomezNetworks is gathered in real time from 55 geographic locations around the world on 24 backbones every five minutes. Companies utilizing the new division’s services include Internet leader Akamai Technologies, Inc. (NASDAQ/AKAM). Earl Galleher, executive vice president of Akamai said, “GomezNetworks offers a cost-effective and real-time, global comprehensive solution that complements our suite of services and our dedication to quality. Gomez has been proactive in incorporating new features and capabilities to support our needs, and those of our clients.” “No other service provides the level of reporting and analysis and frequency of data collection of GomezNetworks,” said Julio Gomez, CEO of Gomez. “Our clients can validate their sites’ service levels, diagnose architectural problems and perfect site performance — all for a fraction of the cost companies have paid in the past.” About Gomez Gomez is the leading provider of e-commerce customer experience measurement, benchmarking, and customer acquisition services to help firms build successful e-businesses and guide consumers in transacting online. www.gomez.com GomezNetworks provides companies with real time site performance measurement and diagnosis/analysis. Gomez performance measurement technology and tools enable companies to optimize customer experience and improve service performance. www.gomeznetworks.com GomezPro provides firms with e-commerce customer experience measurement tools, analysis, and advanced data services to help them build successful e-businesses by understanding and utilizing e-commerce best practices. www.gomezpro.com Gomez.com provides consumers with Scorecard rankings and merchant certification of over 6,000 firms in over 75 industries. Gomez content, tools and incentives enable consumers to navigate and transact on-line with confidence. The Gomez.com Performance Media™ program allows merchants to reach desirable consumers at a guaranteed acquisition cost. www.gomez.com About Akamai Akamai Technologies, Inc. is the foremost provider of global, high performance services for the delivery of Internet content, streaming media and applications, serving over 2,100 customers. Akamai has the broadest deployment of servers for content, streaming media, and applications delivery with more than 4,200 servers in 50 countries directly connected to 225 different telecommunications networks. Akamai (pronounced AH kuh my) is Hawaiian for intelligent, clever and cool. ### Gomez, Gomez.com, GomezPro and GomezNetworks are trademarks of Gomez Advisors, Inc. All other products and brand names are trademarks or registered trademarks of their respective owners.