To: Ronald de Castro who wrote (66074 ) 10/4/2000 11:47:13 AM From: Jim Bishop Read Replies (2) | Respond to of 150070 TSER I just happy when they don't take, or just sit there, on news....here's more today. eTravelserve.com Announces Interactive Online Support Module BOCA RATON, Fla., Oct 4, 2000 (BUSINESS WIRE) -- Paul Johnson, President/CEO of eTravelserve.com, Inc., www.etravelserve.com, (OTCBB:TSER), has launched its interactive online support module. This module allows users to activate the online support mode and engage in a live chat with an eTravelserve.com representative. The user can get information, assistance and ask questions regarding travel and the various options available on the web site. During the coming weeks the company also plans on launching many additional modules including but not limited to: Online Chat, Travel Hunter, Travel Forum, Travel Advisory Service, Travel Auction, Agents Only, Hot Deals, Student Travel as well as the "Virtual Travel Agency" interface currently profiled on the web site. "Our goal at eTravelserve.com has always been to create a more informative and user friendly travel experience that would position the company as a leader in the `e-travel' market. Our market research has shown that consumers will terminate an online session and are less inclined to use online travel services if they have difficulty getting through a reservation from start to finish. Additional research has shown that many consumers will generally not always utilize all the benefits that an online site has to offer because they are unfamiliar with how to use certain features. The `live interactive online chat' was designed to give comfort to the consumer by knowing that they can always get through a reservation or online session because if they get stuck they can just press a button and somebody `live' is there to help. Our users will also benefit because eTravelserve.com representatives can introduce and assist them in utilizing all of the many benefits that the company's site has to offer. When comparing features such as the `live online support module' to even our largest competitors, we feel that eTravelserve.com is already starting to stand out as innovative online travel provider setting a new standard," said Johnson. eTravelserve.com will also release a recorded "Investor Update Call" as of October 3rd, 2000, which can be accessed at 1-877-213-9653 and entering code No. 2193973. FOR SHAREHOLDER INFORMATION CALL STOCKBROKER RELATIONS AT 1-800-546-7950 Information in this press release contains "forward-looking statements." These statements involve risks and uncertainties that could cause actual results to differ materially. There is no assurance the above-described events will be completed. There can be no assurance of the ability of the company to achieve sales goals, obtain contracts or financing, consummate acquisitions or achieve profitability in the future. The above and additional factors are discussed in detail in the Company's filings with the S.E.C. CONTACT: eTravelserve.com, Inc., Boca Raton Marc Jablone, Investor Relations 800/546-7950 www.etravelserve.com URL: businesswire.com Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. Copyright (C) 2000 Business Wire. All rights reserved. -0- KEYWORD: FLORIDA INDUSTRY KEYWORD: E-COMMERCE ELECTRONIC GAMES/MULTIMEDIA INTERNET TRAVEL