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Gold/Mining/Energy : Bombardier, maker of planes and trains and other things -- Ignore unavailable to you. Want to Upgrade?

To: Gilbert Drapeau who wrote (805)	10/10/2000 9:03:18 PM
From: Gilbert Drapeau	Read Replies (1) \| Respond to of 1177

Bombardier Aerospace: Challenger Accident Statement NEW ORLEANS, LA.--OCTOBER 10, 2000 - 20:52 EDT A Bombardier Challenger test aircraft, being operated by a crew of three Bombardier Flight Test personnel, two pilots and a flight test engineer, crashed on takeoff at Wichita's Mid-Continent Airport at approximately 3:00 p.m. this afternoon. According to preliminary information, the aircraft experienced some difficulty shortly after takeoff on Runway 19R and subsequently impacted the ground, caught fire and burned. Identities and condition of the crew are presently not being released and will be held until confirmation of notification to the families. Our thoughts are with the victims and their families. The flight develolpment aircraft was departing on a routine high altitude test flight. Bombardier Aerospace senior management are presently enroute to the company's Wichita facilities. Further information on the accident will be provided at an update briefing in the Media Centre at the Airport Hilton in Wichita at 9:30 p.m. The company is cooperating fully with the FAA and the NTSB in the investigation.

To: Gilbert Drapeau who wrote (805)	10/10/2000 9:08:21 PM
From: Gilbert Drapeau	Respond to of 1177

National Business Aviation Association: Bombardier Aerospace Launches e-business Customer Service Initiative NEW ORLEANS, LA--OCTOBER 10, 2000 - 13:03 EDT Bombardier Aerospace today announced the launch of a customer-focused e-business initiative covering virtually every aspect of the company's growing corporate aviation activities. The new program, which Bombardier will begin introducing in the first quarter of 2001, is being previewed with selected customers attending the annual meeting and convention of the National Business Aviation Association, at the Ernest N. Morial Convention Center here this week. "Our objective is simple: to offer Bombardier Aerospace customers better service, faster response, more information and more productive use of their business aircraft assets by making information and other resources available for their use on the world wide web," stated Rob Gillespie, president, Bombardier Aerospace, Business Aircraft. "In addition to delivering information, our new customer portal will also serve as an application service provider, making sophisticated aircraft management software tools available to customers," Mr. Gillespie said. "The information and tools will support corporate flight departments by simplifying their lives and making their time more valuable to their employers. The Bombardier e.business program will automate tasks previously handled manually, and reduce unproductive time currently spent searching for information." Authorized users will be welcomed by a personalized web page, and access to information and services will be individually tailored. Some examples of the functions and processes under consideration for availability through the customer portal include: /T/ * Aircraft maintenance tracking; * Flight department management; * Flight following; * Aircraft completion configuration; * Spares ordering; * Technical publications; * Warranty; and * Training schedules and material. /T/ Before going online with the new service, Bombardier's e-business specialists will be meeting extensively with customers to determine their information needs and service priorities. The service will be introduced in scheduled phases, and will be constantly updated to keep pace with new software tools and technologies, even during the introduction period. "As our e-business program develops over the coming months, these and a host of additional features and functions will enhance our customers' use of their business aircraft assets and make the entire business aircraft ownership experience more satisfactory," stated Mr. Gillespie. "We also want to offer our customers a true e-cabin, with real-time links to the Internet and other vital information systems available throughout the flight. "Our aim is to ensure that business aircraft and their passengers stay connected to the rest of the world in flight," said Mr. Gillespie. "As just one example, by linking aircraft diagnostic systems to our customer support network on the ground, it will be possible to have any needed parts automatically ordered and waiting for installation at the aircraft's destination at touchdown." Bombardier's new e-business program is another reflection of the company's commitment to provide critical tools for managing and enhancing customer relationships. Other examples of this commitment include the Flexjet(R) fractional ownership program's web site, and the SkyJet online charter aircraft booking service. "As with everything else we do, our aim is to build a stronger relationship with our customers and help them achieve more. It's all about doing more," Mr. Gillespie concluded. Bombardier Aerospace, a unit of Bombardier Inc., is the leading business, regional and amphibious aircraft manufacturer. With full design and production capabilities in three countries, it offers the most comprehensive families of turboprop and regional jet aircraft and the widest range of business jets. It also provides the Flexjet fractional business aircraft ownership program, technical services, aircraft maintenance and pilot training for business, regional airline and military customers. Bombardier Inc., a diversified manufacturing and service company, is a world leading manufacturer of business jets, regional aircraft, rail transportation equipment and motorized recreational products. It is also a provider of financial services and asset management. The Corporation employs 56,000 people in 12 countries in North America, Europe and Asia, and more than 90 per cent of its revenues are generated outside Canada. Bombardier's revenues for its fiscal year ended Jan. 31, 2000, totalled Cdn$13.6 billion. (R) Registered trademark of Bombardier Inc.

To: Gilbert Drapeau who wrote (805)	10/10/2000 9:10:33 PM
From: Gilbert Drapeau	Respond to of 1177

National Business Aviation Association: Bombardier's Skyjet Launches New Website NEW ORLEANS, LA-- OCTOBER 10, 2000 - 13:15 EDT Pioneering continues setting the standard in online charter market Skyjet, a Washington, D.C.-based company now operating as a wholly owned subsidiary of Bombardier Aerospace, will debut its new web site (www.skyjet.com) to the business aviation community at the National Business Aviation Association 53rd Annual Meeting & Convention in New Orleans. "The addition of Skyjet to the Bombardier business aircraft family last June is significant; it is an exciting entry in the growing online charter segment of the industry and signals our support to the overall market," said Rob Gillespie, president, Bombardier Aerospace, Business Aircraft. "It expands our involvement in e-commerce and also exemplifies our commitment to introduce new services that allow our customers to do more," he added. "We firmly believe that online charter is revolutionizing the fragmented air charter segment of the business aviation industry, and has the potential to expand the charter market," he said. Following the acquisition of Skyjet by Bombardier in July, the online charter pioneer completed an extensive effort to add new features and functionality to its site - all designed to provide even more options and enhanced service for charter customers. According to Skyjet founder and chief executive officer Trevor Cornwell, the new Skyjet site underscores the company's intention to lead the industry in technological development and customer service in an increasingly competitive environment. "We want to continuously raise the bar in the online charter segment," said Mr. Cornwell. "It is our ongoing aim to create new ways to delight our customers with superior service and provide new features that enable them to do more," he added. Mr. Cornwell pointed out that Skyjet pioneered development of a true, real-time booking engine for air charter and has led the field with unique features such as a real-time auction. Mr. Cornwell said one of the key new benefits is an added intelligence feature that will automatically seek travel options that might lower the cost of a trip by routing through a different airport in the same vicinity. The smart system automatically searches for aircraft that are located less than 50 miles from the selected departure airport. By selecting a "low fare" button, customers are able to view aircraft that may be available at a lower cost due to elimination of the repositioning fees. Mr. Cornwell said among the features of the new Skyjet site are a faster search engine for accurate, real-time availability; the ability to click on a scrolling list of "last minute fares" to see specific information about flights and fares; and new "personalized account history" pages for travelers, travel arrangers and charter operators. New content features on the Skyjet site include more information about air charter travel for new customers, and special offers and promotions. In addition, new links on the Skyjet site include a "travel resource center" with special partner offers and links to pages with content geared to travelers, travel arrangers and charter operators. An enhancement to the "search" feature - whereby the customer enters the city or airport for departure and destination, travel dates and number of passengers - includes a new airport finder and a new calendar feature. Founded in 1997, Skyjet is the world's first and only real-time air charter reservation system for booking business jets online. By accessing www.skyjet.com, travelers and travel arrangers can book one-way, roundtrip and multi-leg reservations as well as bid on trips through the myskyjet auction feature. Through a network of 235 online charter operators, Skyjet provides access to more than 1,300 aircraft, serving more than 5,000 North American airports and locations around the globe. By increasing the accessibility of air charter and promoting its numerous benefits, Skyjet's aim is to help make business jets more accessible to more people traveling to more locations than ever before. Bombardier Aerospace, a unit of Bombardier Inc., is the leading business, regional and amphibious aircraft manufacturer. With full design and production capabilities in three countries, it offers the most comprehensive families of turboprop and regional jet aircraft and the widest range of business jets. It also provides the Flexjet fractional business aircraft ownership program, technical services, aircraft maintenance and pilot training for business, regional airline and military customers. Bombardier Inc., a diversified manufacturing and service company, is a world leading manufacturer of business jets, regional aircraft, rail transportation equipment and motorized recreational products. It is also a provider of financial services and asset management. The Corporation employs 56,000 people in 12 countries in North America, Europe and Asia, and more than 90 per cent of its revenues are generated outside Canada. Bombardier's revenues for its fiscal year ended Jan. 31, 2000, totalled Cdn$13.6 billion.