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To: rudedog who wrote (162105)10/14/2000 12:51:30 PM
From: calgal  Respond to of 176387
 
Dell Tests ASP Waters With Infrastructure Vendors
Allies With Portal, Xevo To Test Solutions On PowerEdge Servers
By Jennifer Hagendorf Follett, CRN
Austin, Texas
1:59 PM EST Fri., Oct. 13, 2000

Dell Computer last week became the latest hardware vendor to disclose infrastructure pacts aimed at wooing ASP customers.
The vendor entered an alliance to test and validate Portal Software's Infranet customer care and billing software and Xevo's ASP Workbench service management platform on Dell PowerEdge servers.

PowerEdge Servers are at the center Dell's ASP strategy.
The companies also are working with Microsoft to ensure that the combined hardware/software package supports the recently released Exchange 2000 messaging product in a hosted environment.

ASPs can use infrastructure software to improve relationships with both customers and partners, says Feisal Mosleh, vice president of marketing and product management at Agiliti, an ASP aggregator that uses Portal's billing application.

Agiliti uses Portal to provide customers with a single bill for all application services. Solution providers can access their customers' billing information to keep tabs on purchases, he says.

"Anything that the customer buys from us, the partner knows about, [so the solution provider] can better attend to customer needs because it knows how much the customer is buying, what services the customer is getting, and knows it can then provide on-site support for those services," says Mosleh.

Under the alliance, disclosed last week, Dell, Portal, Cupertino, Calif., and Xevo, Marlborough, Mass., plan to test and validate applications on Dell hardware, develop best practices for implementing ASP services on Dell systems and participate in co-marketing and joint-selling activities.

Xevo has formed similar relationships with Compaq and Cisco, while Portal in August inked a deal with IBM.



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