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Technology Stocks : 3Com Corporation (COMS) -- Ignore unavailable to you. Want to Upgrade?


To: Jeff Sheeran who wrote (44720)10/16/2000 12:30:44 PM
From: Andre Williamson  Read Replies (2) | Respond to of 45548
 
From what I've read, Audrey will be broadband-capable from the start (can't remember if that's with an add-on or not, but I'm pretty sure I read it.)

Andre



To: Jeff Sheeran who wrote (44720)10/16/2000 1:44:27 PM
From: mr.mark  Respond to of 45548
 
3Com President Says Simplifying the Lives of Customers Is Key

Business Wire - Monday, October 16, 2000

LAGUNA NIGUEL, Calif.--(BUSINESS WIRE)--Oct. 16, 2000--Outlining the strategies to transform a
technology-driven company to a brand-driven one, Bruce Claflin, president and COO of 3Com
Corporation (Nasdaq:COMS), today spoke at the Association of National Advertisers 2000 Annual
Conference. Claflin addressed advertising industry leaders to detail 3Com's decision to rebrand the
company and illustrate why a Fortune 300 company such as 3Com makes the fundamental change in
how it communicates a new message.

"When you are hoping to create something new and important, you must have the courage to fully
commit yourself and the entire business to the transformation," remarked Claflin. "Only in that way will
your brand promise be fulfilled, and only then will you achieve your business goals, including delivering
greater shareholder value."

Describing how 3Com has changed in the past eight months, Claflin highlighted the decision to become
a brand-centric company that markets great technology. As a result of this change, 3Com has a more
focused set of customers and a much better appreciation of their needs and how 3Com can fulfill them.
"But best of all," commented Claflin, "we are learning how to live the brand that we have become."

"When you make a transformation turn the way 3Com has, you have to be willing to go all the way,"
explained Claflin. "A half-hearted re-commitment is no commitment at all. If you are less than fully
committed, your customers know it, your strategic partners know it and most of all, your own people
know it."

Claflin described to his audience the major lessons 3Com has learned from its masterbranding
strategies:

-- Embrace the need to be brand driven as a core strategy;

-- Commit your entire company to the brand building process.

Commit them to the cause and organically grow that commitment

into allegiances from strategic partners, providers, investors

and other members of your brand community;

-- Recognize that a commitment to brand building starts at the

top; and

-- Go all the way and increase your odds of success. Commit to

commitment.

In addition to sharing these lessons, Claflin highlighted 3Com's new message of Radical Simplicity and
how the company communicates 3Com's new master brand.

"Our research confirmed that our customers believe that 3Com excels at simplifying the use of
technology and, in the process, simplifying their lives," said Claflin. "3Com has an aptitude for making it
easier for people to make the most of otherwise highly complex networking systems. In fact, simplifying
networks is an enormous technical challenge...a challenge our engineering community has embraced."

As a result of this fundamental change, Claflin said, 3Com has changed the way it thinks about and
designs products with the simplicity of the consumer in mind. He said it didn't take 3Com long to figure
out that the idea of simplifying for consumers would be even more crucial in those markets where users
often do not have direct access to technical staff on site.

"As a happy coincidence, there is a major backlash underway against unnecessarily complex
technology in all sectors of our lives," explained Claflin. "In 3Com's efforts to rebrand our company, we
also ended up riding a wave that is sweeping across the nation."

3Com, according to Claflin, has used the fundamental change of radical simplicity to develop its new
advertising campaign and selling line: Simple sets you free. The creative strategy is centered on the
concept that when you use 3Com's radically simple technology, it frees you to accomplish more. Three
commercials, which Claflin unveiled to top advertising and marketing executives, convey the new
strategy as applied to wireless networking in an office setting, in home networking and with local area
network telephony. 3Com is also running extensive print advertising in both business and trade
publications.

Another aspect of communicating its new master brand is through 3Com's new logo and graphic
system. The new logo employs three rings; two of which are linked and the third is floating free. "The
new logo has created a lot of buzz and curiosity...and that's just what we had in mind," Claflin said. "It
is a symbol that people can readily interact with, not just look at. That is crucial since 3Com's
strengths reside primarily in its ability to help people."

The ANA conference, held at the Ritz-Carlton Laguna Niguel in Dana Point, featured high-profile brand
leaders and in-depth presentations on many varied aspects of e-marketing, branding on the internet as
well as other traditional marketing/advertising issues. The association acts as a catalyst to bring
together industry leaders to confront pressing issues and explore emerging ideas critical to the
advertising industry.