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To: H James Morris who wrote (110678)	10/17/2000 6:33:31 PM
From: Glenn D. Rudolph	Respond to of 164684

Let's discuss customer service. Yahoo has a location for feedback on almost every section of their site. I provided feedback asking for a feature to permit a user to by additional space for the briefcase area similar to a larger mail box. One can sure tell no one read the message please see the correspondence<VBG> "Hello Glenn, Thank you for writing to Yahoo! Customer Care. We believe that the problem you were experiencing was a transient one that shouldn't persist. The problem may have been caused by our system, or perhaps by your web browser or Internet connection. Whatever the case, we apologize for any inconvenience that it caused. If you continue to experience the problem, please reply to this message describing it in as much detail as possible, including the steps you take leading up to it, how often it occurs, and the exact text of any error messages that you receive. The information you provide will help us to provide a solution more quickl y. Thanks for using Yahoo!. Regards, Customer Care Original Message Follows: ------------------------- Feedback from: Glenn Rudolph (grudolph@zoominternet.net) While Viewing: help.yahoo.com File Name: File Size: Feedback: Dear Sir or Madam: It would be nice if one could purchase additional space for the briefcase option. Thank you. Yahoo ID from cookie: glennrudolph Browser: Mozilla/4.74 (Macintosh; U; PPC) REMOTE_ADDR: 63.67.120.227 REMOTE_HOST: unknown Date Originated: Sunday October 15, 2000 - 10:44:40"