10/26/00 - Benchmarking at Dell: Building Value by Learning Expert from Dell Computer to Discuss Dell's Benchmarking Process
CHAPEL HILL, N.C., Oct 26, 2000 /PRNewswire via COMTEX/ -- Dell Learning, the corporate university of Dell Computer Corporation, has incorporated benchmarking into all of its Business Process Improvement (BPI) efforts. The benchmarking methodology, which parallels Dell's business model of being direct to the customer, has added financial value, technological value, and relationship value to Dell -- helping the company record revenue of $28.5 billion over the last four quarters. An expert from Dell will discuss the how's, what's, where's and why's of Dell's benchmarking process at E-Business 2000.
The Global Benchmarking Council (http://www.GlobalBenchmarking.com) will hold its fall quarterly meeting -- titled E-Business 2000 -- November 8-10 at Caesar's Palace in Las Vegas, Nevada. Companies presenting include Dell Computer, Cisco Systems, IBM, Texas Instruments, Fidelity Investments and DuPont. Join representatives of the world's top companies as they discuss the Internet's impact on customer service, marketing, human resources and benchmarking.
"World-class organizations see the benefits inherent in learning from the experiences of others," said Chris Bogan, President and CEO of Best Practices, LLC, a leader in the field of benchmarking. "Dell's presentation will reveal the information essential to using benchmarking in a systematic way," Bogan said.
Drawn by discussions of e-Business and Best Practice Benchmarking, GBC members and guests will gather November 8-10 in Las Vegas to trade insights and information through detailed presentations, success sharing roundtables, and informal conversations (http://www.GlobalBenchmarking.com/meetings). Attendees will participate in interactive presentations from companies including Cisco Systems, Dell Computer, IBM, Texas Instruments Fidelity Investments and DuPont. Guests will also share in the collective experience of member organizations including Nokia, QUALCOMM, AT&T, Lucent, DuPont, Verizon, GM, and Pfizer.
Get more information about the GBC and register for E-Business 2000, at globalbenchmarking.com or call Rachel Porter at 919-403-0251 ext. 225.
ABOUT THE GLOBAL BENCHMARKING COUNCIL
The Global Benchmarking Council (GBC) was launched in 1998 by Best Practices, LLC, in collaboration with founding member companies GTE, Sprint, DuPont, and AT&T. GBC Membership is crafted to transform colleagues into partners and partners into friends. To join the GBC or to receive more information about GBC membership benefits visit the GBC website at globalbenchmarking.com or call Rachel Porter at 919-403-0251 Ext. 225.
SOURCE Best Practices, LLC
CONTACT: Allan Scott of Best Practices, LLC, 919-403-0251, or fax, 919-403-0144
URL: globalbenchmarking.com globalbenchmarking.com best-in-class.com prnewswire.com
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