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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?


To: hypostomus who wrote (15076)10/26/2000 5:15:53 PM
From: belker  Read Replies (1) | Respond to of 16892
 
I am wondering about a trade I made this morning with Datek. I was short JDSU and had a stop market buy at 69 15/16. It triggered and then took four minutes to fill at 71 1/2. That's a bad fill in my eyes. I called Datek. First the broker checked the Time and Sales and then said that the order went off at 69 15/16, was sent to a dealer who held it for 2 minutes but did not fill it. It then went back to Datek and they sent it out again. Two minutes later it gets filled at 71 1/2. The broker said Datek goes after price, that is the most important thing. I don't get that, I placed a stop market order as I wanted it filled, I did not want to mess with a limit that might get blown past.

How can Datek say it is in the hands of the dealer and take no responsibility? Is this common with Datek? I had a problem like this a couple times with MSDW and, after checking the Time and Sales, they made it right. Do I have any recourse here? Has anyone else dealt with a fill like this?

Thanks
Bob