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Strategies & Market Trends : DAYTRADING Fundamentals -- Ignore unavailable to you. Want to Upgrade?


To: Wayners who wrote (10634)11/15/2000 3:04:53 PM
From: Mama Bear  Respond to of 18137
 
Interesting, another fellow has a similar complaint:

Message 14814885

Regards,

Barb



To: Wayners who wrote (10634)11/15/2000 3:33:21 PM
From: Don Pueblo  Read Replies (1) | Respond to of 18137
 
It's good that you kept some records! I do a daily printout of my trades. Every day, every trade, including the transaction numbers and everything.

I assume it was a winning trade. <G> There is probably a rational explanation for what happened, so assume that before you assume somebody is trying on purpose to steal your money.

First thing to do is go back to your broker and insist that the trade be satisfied. If he fails, contact the Compliance Officer at the firm. In the unlikely event that the Compliance Officer will not satisfy the trade, you have a couple more options.

Be polite and have all your info handy. Note the time of your call and take notes. Make sure you get the names of the people you are talking to. Formulate your inquiry as if it is your money and it is missing somehow, but be polite.

Go one step above the Compliance Officer, which would be the manager of the office and try him. One step above him is the broker himself, the guy that holds the actual license. He has the authority to satisfy the trade and he will do it if it is rational. In the very unlikely event that he also refuses, get back to me and I'll tell you what to try next.

Good luck!