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To: bob zagorin who wrote (330)11/27/2000 7:34:47 AM
From: Roy F  Read Replies (1) | Respond to of 369
 
Universal Salvage's Enterprise-Wide Customer Care - A Far Cry From the Scrap Heap
November 27, 2000 07:01:00 AM ET

news.moneycentral.msn.com 20001127&ID=375597