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KOREA'S CYBERUMS SELECTS NATURAL MICROSYSTEMS FOR NEXT-GENERATION IP-BASED UNIFIED COMMUNICATIONS SYSTEM BUSINESS/TECHNOLOGY EDITORS FRAMINGHAM, MASS.--(BUSINESS WIRE)--NOV. 20, 2000-- DELIVERS
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FRAMINGHAM, Mass.--(BUSINESS WIRE)--Nov. 20, 2000--
Delivers Integrated, Customizable Unified Messaging, VoIP Gateway and PBX Capabilities for Highly Efficient Business Communications
Natural MicroSystems (NASDAQ: NMSS.O), the technology leader enabling a new era of communications, today announced that CyberUMS, a provider of unified messaging services in Korea, is developing its next-generation unified messaging system--the HCI UMS(TM)--using NMS' Alliance Generation(R), Convergence Generation(TM) and CX Series(TM) IP telephony interface platforms. CyberUMS' HCI UMS is a low-cost, highly efficient unified messaging system offering small to medium-sized businesses an intelligent call and Web mail solution, along with a range of features and options for customized unified messaging services, via a single Internet-based interface. Service providers and ISPs that deploy the HCI UMS can support companies ranging in size from 100 to 1000 employees, to provide business users with a single mailbox for managing voicemail and messaging, e-mail and fax messaging. The system also offers text-to-speech (TTS) capabilities with support for diverse communication devices such as PCs, pagers, telephones, mobile phones and fax machines, and can be customized with different combinations of options--allowing carriers to tailor services for varying market segments or specific business requirements. Increased use of mobile telecom services is seen as a potent catalyst for growth of unified messaging worldwide, and penetration of mobile services has already reached a high level in Korea. Unified messaging presents service providers with an opportunity to offer truly differentiated value-added offerings that will appeal to a wide range of customers, including businesses, small office/home office (SOHO) customers, frequent travelers and mobile workers. The industry analyst firm Ovum Ltd., forecasts that the global unified messaging market will increase from $272 million in 1999 to $31 billion by 2006, with continued rapid growth well beyond 2006. "In today's fast-paced business world, staying ahead of the competition means staying in touch with employees and co-workers at any and every moment," said Mr. Kang, President of CyberUMS. "Thanks to NMS' products, CyberUMS can offer the carrier-grade reliability and support for a wide range of call-processing capabilities across multiple kinds of telephone and data networks, while giving companies the flexibility to customize new services specifically for their customer base and target audience." CyberUMS has chosen to deploy NMS' technologies in a way that supports extraordinary versatility for the HCI UMS. Besides gaining flexible unified messaging and voice-over-IP (VoIP) capabilities, CyberUMS is using NMS' technology to supply PBX functionality within a single, integrated solution. This affords companies the additional option of using a flexible software-based alternative to replace switching functions now performed by existing PBX systems or key telephone systems (KTS). NMS' field-proven IP telephony interface products were selected for deployment within the HCI UMS for the flexibility, scalability and carrier-grade reliability they provide for VoIP as well as interactive voice response (IVR), Web server, mail server, TTS and conferencing capabilities. The CyberUMS system allows company's internal telephone users to place and receive IP-routed calls using standard telephones. The HCI UMS offers robust IP-based PBX capabilities that connect multiple business locations and remote offices via a cost-effective Internet interface for maximum flexibility and user convenience. "Unified messaging presents an exciting opportunity for service providers to deliver exactly what business customers and consumers want: consolidation and simplification for all their communications," said Brian Demers, vice president and general manager of New Network Services, Natural MicroSystems. "NMS is pleased to partner with CyberUMS by providing carrier-grade products that service providers can rely on to leverage new business opportunities, such as delivering premium enhanced services that increase revenue per subscriber."
About CyberUMS Co., Ltd.
CyberUMS is a leading provider of computer-based telecommunications and networking solutions based in Seoul, Korea. In addition to unified messaging, CyberUMS is an innovator in VoIP, computer telephony integration (CTI) and IP-based PBX systems. For more information about CyberUMS, visit cyberums.co.kr.
About Natural MicroSystems
Natural MicroSystems (NASDAQ: NMSS.O) is the technology leader making it possible for the world's top networking and communication equipment suppliers to create and accelerate communications infrastructure and services. The Framingham, MA company designs, develops and supplies network-quality hardware and software components and provides design and customization services that are enabling a new era of communications. Deployed in more than 65 countries, NMS' products and technologies are at the foundation of today's high-value communications systems, including network-based enhanced service platforms, media and access gateways, media servers, voice portals, web-enabled call centers, unified messaging platforms and wireless networks. NMS has a long history of technology innovations that advance the rapid growth of the communications industry worldwide, including breakthroughs such as the first complete open IP gateway, the first complete open packet media server and leadership in bringing open, scalable CompactPCI to the telecommunications industry. More information about NMS is available at nmss.com.
Natural MicroSystems, CX Series and Convergence Generation are trademarks of Natural MicroSystems Corporation. Alliance Generation is a registered trademark of Natural MicroSystems Corporation. HCI UMS is a trademarkof CyberUMS. All other product or corporate references are trademarks or registered trademarks of their respective companies.
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CONTACT: Natural MicroSystems Catherine O'Donnell 508-271-1446 Catherine.o'donnell@nmss.com or CHEN PR, Inc. Becky Ayers 781-466-8282 bayers@chenpr.com
KEYWORD: MASSACHUSETTS INTERNATIONAL ASIA PACIFIC INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS HARDWARE INTERNET NETWORKING SOFTWARE
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