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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Alomex who wrote (112063)	11/23/2000 1:12:40 AM
From: Glenn D. Rudolph	Respond to of 164684

Jon Swartz made a lot of errors in that article. Let's start here: "But analysts are still leery, especially in light of a current Amazon offer of free shipping for any order, excluding toys, over $100. Analysts worry that Amazon could get too many big orders and be unable to avoid split shipments. " The link below is the main page of the toy department. amazon.com "Get free shipping on toy and video-game orders of $100 or more." ""Meanwhile, Amazon, which shipped 20 million items in November and December of 1999, has received 9.4 million orders since Nov. 2."" I do suspect here Jon knew it was items but mistakenly used the name orders when referring to 9.4 million. He used items in the first part of the paragraph. The fact remains Amazon intended to confuse people with that deligh-o-meter in my opinion. Otherwise, they would have been straight forward and used orders which would likely be a much smaller number by around a factor of four. The end is really getting near for Amazon now, Various online firms are now exceeding Amazon in sales in various categories. Amazon has lost focus and the most important part of their focus was customer service. The article mentioned customer service as being a problem. It is even difficult to locate the customer service phone number. Many people are new at purchasing online and need some hand holding. The initial years were shoppers that were computer fenatics like most of us here. Buy.com will fail too. However, their customer service answers in less than a minute and they are very polite. My obscession with the failure of Amazon keeps me analyzing the ongoing operation. It appears byt he recent promations that electronics is not growing as quickly as Amazon whished. The discount Amazon is providing in that area plus the free shipping makes the electronic division a loss leader. That is the entire division. Amazon did raise their prices on their books but they are losing market share to Borders and BarnesandNoble. The computer terminals at the BarnesandNobles are doing very well from what I can see. The connections are all DSL. There is no sales tax is almost all states. I see people order books that are on the shelves when it is a costly reference book or a variety of books. The number one online bookseller is now Borders in the US. The number one online DVD movie seller in the US is express.com The number one online electronics seller in the US is Buy.com Amazon is second in the online computing selling department referring mostly to software. I can't say I know off hand who is number one. Glenn