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To: Tom Hua who wrote (3673)	11/27/2000 10:16:18 PM
From: Jennifer O	Read Replies (1) \| Respond to of 19633

Tom: the chip analyst is deadly wrong. DRAM prices are firming and trending up.

To: Tom Hua who wrote (3673)	11/28/2000 5:55:30 AM
From: jjs_ynot	Read Replies (1) \| Respond to of 19633

Tom, When is the next Fed get together? Regards, Dave

To: Tom Hua who wrote (3673)	11/28/2000 8:08:34 AM
From: D. Chapman	Respond to of 19633

ESHR an old favorite from the board has news with Alcatel eshare communications and Alcatel Sign Patent License Agreement ATLANTA, Nov. 27 /PRNewswire/ -- eshare communications, Inc. (Nasdaq: ESHR - news), a leading provider of Customer Interaction Management (CIM) solutions, today announced an agreement to cross- license eshare's patents with Alcatel and its subsidiary Genesys Telecommunications Laboratories. The license reflects the strength eshare communications' patent portfolio of eighteen (18) United States patents and twenty-six (26) foreign patents. Genesys will pay an undisclosed fee to eshare communications for the cross- license. The specific terms of the agreement are confidential. ``eshare and Genesys/Alcatel worked hard to reach this agreement and I believe it supports the importance of eshare's Intellectual Property Management (IPM) program,'' said Kirk Somers, eshare's Senior Director, Intellectual Property. ``Alcatel does more than $20 billion a year in sales and Genesys is in the $200 million per year ballpark. That companies with financial track records like these have selected eshare from all the options in an extremely competitive market speaks volumes of the capabilities and security offered by eshare.'' ``Our IPM program continues to grow and is a significant part of eshare's corporate culture,'' Somers added. ``We will continue to work to expand our innovations by filing patents based on ideas and concepts vital to our core businesses and continue to generate patent partnerships throughout the industry. The agreement with Alcatel/Genesys is evidence of the success of our IPM program.'' About eshare communications, Inc. Norcross, Ga.-based eshare communications, Inc. (http://www.eshare.com ) is a premier global provider of integrated Customer Interaction Management (CIM) solutions that power the customer relationship strategies of businesses conducting traditional and Internet commerce. eshare leverages its expertise in both Web-based and traditional call center technologies to provide more than 2,200 businesses with comprehensive, scalable and integrated customer interaction solutions. Its applications enhance a company's existing marketing, sales and service efforts and optimize customer lifetime value while building brand loyalty. eshare was formed by the September 1999 merger of Melita International, Inc., a leader in telephony-based customer contact management, and eShare Technologies, Inc., a leader in Web-based customer care solutions. This press release contains forward-looking statements relating to results of operations, intellectual property management program, and patent filing and promotion. Such statements are made based on management's beliefs as well as assumptions made by, and information currently available to, management, pursuant to ``safe-harbor'' provisions of the Private Securities Litigation Reform Act of 1995. While these statements reflect our best judgment, they are subject to risks and uncertainties that could cause a change in focus and direction. A discussion of certain risk factors that may cause actual results to differ from these forward-looking statements can be found in eshare's Annual Report on Form 10-K for the period ended December 31, 1999, on file with the SEC. SOURCE: eshare communications, Inc