To: tejek who wrote (129193 ) 11/29/2000 8:06:38 PM From: milo_morai Read Replies (2) | Respond to of 1570913 <font color=red>"P4's RECALLED!!! Apparently there was an issue with the [Pentium 4] and the BIOS upgrade," McManus said. "We had found out about this from HP. And I know that the Pentium 4 [computers] were taken off the shelf, but I don't have a time frame as to when they are going to be back. Consumers trying to purchase computer systems loaded with the Pentium 4 chip at Best Buy outlets in Houston; Jacksonville, Fla.; Fort Wayne, Ind.; and Hawthorne, Calif., were told that Pentium 4 systems had been recalled from store shelves due to issues such as excessive heat or unusual performance, sources said. A sales representative for Best Buy in Houston said several HP computers with the 1.4GHz Pentium 4 chip inside had been on display but were suddenly pulled from the shelves because "they were running too fast." "They've recalled all of them," he said. A search for Pentium 4-powered computers on the Best Buy Web site turned up nothing. When asked about the availability of the Pentium 4, a customer representative for BestBuy.com suggested contacting the manufacturer, Santa Clara, Calif.-based Intel. Intel representative George Alfs said the Pentium 4, which has been available for just over a week, is shipping in a number of different systems at a number of retailers and that Intel is "quite happy with the initial sales." However, Alfs did say that "Best Buy had a logistical issue," with Hewlett-Packard regarding the chip and the system BIOS. In Jacksonville, a Best Buy sales representative said he was advised to remove the Pentium 4 systems from shelves due to performance issues and that all prior purchases were being returned. In Fort Wayne, a Best Buy representative said, "all computers with the Pentium 4 chip have been recalled because they were overheating." Best Buy customers are being given the option to have customer-configured computers loaded with the Pentium 4 built for them by Computer Creation Stations, which takes the custom orders and ships the product directly to the customer's home, McManus said. Overall, it sounds like the 1.4 GHz P4's were designed by HP with not enough thermal margin. THe Intel BIOS explanation is totally lame and misleading. What was the BIOS doing, slowing down the CPU so it wouldn't overheat? Uh Oh!!!!!!!! Told ya so!!! e "ragingbull.altavista.com I'm ROTFLMAO!!! Milo