To: Scumbria who wrote (119667 ) 11/29/2000 8:22:14 PM From: d[-_-]b Read Replies (1) | Respond to of 186894 Scumbria, re: Please show me the source of this information. Pay particular attention to the the "they were running too fast" which of course generates heat. That would be a deduction (on my part) from years of listening to AMDroids yack about overclocking.infoworld.com Apparently there was an issue with the [Pentium 4] and the BIOS upgrade," McManus said. "We had found out about this from HP. And I know that the Pentium 4 [computers] were taken off the shelf, but I don't have a time frame as to when they are going to be back. Consumers trying to purchase computer systems loaded with the Pentium 4 chip at Best Buy outlets in Houston; Jacksonville, Fla.; Fort Wayne, Ind.; and Hawthorne, Calif., were told that Pentium 4 systems had been recalled from store shelves due to issues such as excessive heat or unusual performance, sources said. A sales representative for Best Buy in Houston said several HP computers with the 1.4GHz Pentium 4 chip inside had been on display but were suddenly pulled from the shelves because "they were running too fast." "They've recalled all of them," he said. A search for Pentium 4-powered computers on the Best Buy Web site turned up nothing. When asked about the availability of the Pentium 4, a customer representative for BestBuy.com suggested contacting the manufacturer, Santa Clara, Calif.-based Intel. Intel representative George Alfs said the Pentium 4, which has been available for just over a week, is shipping in a number of different systems at a number of retailers and that Intel is "quite happy with the initial sales." However, Alfs did say that "Best Buy had a logistical issue," with Hewlett-Packard regarding the chip and the system BIOS. In Jacksonville, a Best Buy sales representative said he was advised to remove the Pentium 4 systems from shelves due to performance issues and that all prior purchases were being returned. In Fort Wayne, a Best Buy representative said, "all computers with the Pentium 4 chip have been recalled because they were overheating." Best Buy customers are being given the option to have customer-configured computers loaded with the Pentium 4 built for them by Computer Creation Stations, which takes the custom orders and ships the product directly to the customer's home, McManus said.