Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Strategies & Market Trends : Gorilla and King Portfolio Candidates -- Ignore unavailable to you. Want to Upgrade?

To: lkj who wrote (37142)	12/29/2000 4:01:56 AM
From: Michael H	Read Replies (4) \| Respond to of 54805

lkj, I took the "ignore the customer" from the "Inside the Tornado" book. What Moore meant is, that when you are inside the tornado, focus on delivering your product to the market in quantities, get every possible customer on board. Every customer you win now will stay with you until main street, every customer which goes somewhere else will be lost forever due to the high switching costs. Ignore the customer means, don't diversify your product for a speciality market, deliver a standard product, tell your customer to eat or die. What ARBA is doing seems to be to deliver a unfinished product to win customers over C1 and take care of product improvements later. Michael