To: Jenna who wrote (308 ) 1/2/2001 9:20:45 AM From: vagabond Respond to of 6445 KEYN way up on this news re GE deal... ================ Tuesday January 2, 8:08 am Eastern Time Keynote Chosen for Internet Performance Measurement at General Electric SAN MATEO, Calif.--(BUSINESS WIRE)--Jan. 2, 2001--Keynote (Nasdaq:KEYN - news), The Internet Performance Authority®, today announced a global agreement with General Electric Co. (NYSE:GE - news) to make Keynote's Internet performance measurement services available to all GE businesses. Keynote's benchmarking, diagnostic, and monitoring services are currently being used by nine business units under the General Electric corporate umbrella, including GE Corporate, GE Capital, GE Appliances, GE Industrial Systems, GE Lighting, GE Power, GE Silicones, and NBCi. ``Obtaining accurate analysis and measurements for our e-business enterprise is a crucial element of our mandate to deliver customer satisfaction in the new world of e-commerce,'' said Kevin Hofmann, Corporate Initiatives Group manager for GE. ``Keynote services are a good fit for that strategy.'' ``Keynote's infrastructure of globally placed measurement computers makes us highly compatible with General Electric's worldwide reach and size,'' said Umang Gupta, chairman and CEO of Keynote. ``GE managers across the e-business enterprise will have access to Keynote performance data to monitor Web site performance on a 24/7 basis.'' The agreement emphasizes flexibility by allowing each General Electric business unit to determine which Keynote performance measurement services, ranging from Perspective(TM), Transaction Perspective(TM) or KeyReadiness(TM) load testing, will best fit the division's needs. About Keynote Founded in 1995, Keynote (Nasdaq:KEYN - news), The Internet Performance Authority®, is the worldwide leader in e-commerce benchmarking and Web performance management services that improve the quality of e-business. The company's low-cost and hassle-free performance measurement solutions are used by more than 2,700 B2B and B2C e-businesses, Web-hosters, Internet Service and Content Delivery Providers. Keynote Systems, Inc. is headquartered in San Mateo. The company can be reached at www.keynote.com or by phone in the U.S. at 650/522-1000. Note to press and analysts: Call Keynote's media and analyst-relations hotline at 650/522-1234 to request additional information or an interview. To be added to Keynote's press-release distribution list, send an email to press@keynote.com and specify your press affiliation. Note to Editors: The Internet Performance Authority is a registered trademark and Keynote, Perspective, and KeyReadiness are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. Contact: Keynote, San Mateo Della Lowe, 650/522-1090 dlowe@keynote.com Dan Berkowitz, 650/522-1168 dberkowitz@keynote.com