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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Victor Lazlo who wrote (115490)	1/16/2001 10:42:11 PM
From: Glenn D. Rudolph	Respond to of 164684

From The Street Life: "AMAZON GOING DOWN PART 245.... "Bought a computer from one of the big guys off the web...worked fine...then they sent me another one for no reason. Kept them both." Name withheld upon request. And this: "I paid for 2-day delivery on an in-stock DVD player on Dec. 19. Amazon said it would be delivered Dec.22...actually delivered Dec. 26. UPS's fault, but do I care? Only reason I bought from them in the first place was the $50 rebate off a purchase of $200 or more. So, they must have been begging for sales. Plus, they shipped my DVDs next day air separately at no extra charge. They got the customer service thing down, but it'll kill any hope of profits." And this: "I agree with your assessment. Mine was simpler, but proved they cannot get it right. They wanted bigtime xmas, but I will go to the mall next year for my DVDs. I ordered over $100 worth on Dec. 3 to get the free shipping, 6 DVDs, nothing obscure. They made 4 shipments, the last one on Dec. 28 so I did not get to have a gift under the tree for one person (%^&*$), and the shipping was not free for any of the 4 deliveries. The customer service e-mails back and forth were polite and they tried to make it right for me this month, but they just don't get it -- it's not the cash I want -- I needed the gift! SHEESH. That's their bread and butter and they could not get that right even, plus not living up to the hype on the special." "