And another DRM article from IBD... (If I begin boring you folks with this stuff, let me know... It's an area that I haven't explored much so it interests me... This behavior of mine usually lasts for a few days to a few weeks and I eventually find some other area of technology that excites me more...or if some sporting event takes precedent...)
investors.com
Napster Grows; Paid Sites Suffer
EMusic, others struggle to find subscribers while Napster offers free songs
By Pete Barlas Investor's Business Daily
In July 1998, EMusic.com Inc. became the first Web company to sell digital downloads of music via the Internet.
Back then it looked as though consumers would soon be downloading millions, if not billions, of dollars worth of music directly to their computers.
Now, three years later, EMusic isn’t hitting any high notes. Revenue from music downloads has yet to soar, and EMusic is laying off 66 employees or 36% of its staff.
EMusic’s biggest problem is Napster. Whereas EMusic charges customers for downloaded music, Napster lets users download and swap music files at no charge.
"They are offering a product that you can get at Napster for free," said Phil Leigh, an analyst at Raymond James & Associates, a St. Petersburg, Fla.-based investment bank.
EMusic’s catalog includes 150,000 pieces, spanning rock, jazz, classical and other genres, from more than 600 independent labels. The company accounts for 8% of downloaded music in the U.S.
EMusic sells online subscriptions to its catalog. But through September, the company had only 3,500 paid subscribers.
Profits Elusive
And so long as Napster lets customers get music for free, EMusic may have a tough time turning a profit.
For its first fiscal quarter ending Sept. 30, EMusic reported a loss of $8 million, or 20 cents a share, vs. a loss of $14.2 million, or 53 cents, in the year-ago period. Sales rose to $4.6 million from $180,000.
EMusic’s stock tumbled last year amid the overall dot-com slide. A year ago, the shares traded around 10. They now trade near 50 cents.
EMusic Chief Executive Gene Hoffman credits Napster for bringing the concept of audio downloads to the average consumer. But he says his company’s future hinges on a federal court stopping, or at least curtailing, Napster’s free file-swapping service.
"Napster has done a good job educating people, but that illegal content has to go away for us to survive," he said. "We’ll be in a good position if Napster is shut down."
In the meantime, EMusic is staying afloat with a restructuring plan that Hoffman expects will save it $16 million.
"We feel we have the assets to go the long term, but right now it’s a question of survivability over the short term," he said.
Napster isn’t EMusic’s only obstacle. Major record labels are cautious about making their artists’ catalogs available for download purchasing.
Embracing MP3 Files
EMusic’s downloads are available on MP3 software files, the most popular software format for downloading and storing music. Consumers like MP3s because they’re easy to download and use. But record companies object to the format because it doesn’t prevent illegal copying.
EMusic may have alienated major music labels by being first to distribute music using MP3 files, says Aram Sinnreich, senior analyst for New York-based Jupiter Research.
"In a way, they said goodbye to the major record labels" by embracing MP3s, he said.
Independent record labels, meanwhile, backed the MP3 format as a new way to reach customers, Raymond James’ Leigh says.
"The independent labels took the attitude that most people would act legally," he said.
Encryption Creates Hassles
Unlike MP3s, music files distributed by the major labels contain heavy encryption software, which prevents copying. But the encryption is difficult to use, analysts say. Consumers have to download extra software just to purchase one song or album, Leigh says.
"There’s a separate registration process (for the encrypted software), and if you don’t do it exactly right you can’t use (the music file), or you could lose it on your hard drive," he said.
A No-Win Situation
EMusic’s sister Web site Rollingstone.com sells songs and albums produced by major record labels. So far, sales are disappointing. Most songs on Rollingstone.com are available for free on the Napster network. That creates a no-win situation for EMusic, Hoffman says.
"Consumers aren’t willing to make that jump (to pay) when it’s available for free somewhere else," he said.
Still, analysts expect sales of music over the Net to soar in coming years, and digital downloads will have a big role.
U.S. online sales of music will reach $5.4 billion by 2005, up from $400 million in 1999, Jupiter Research says. By 2005, digital downloads will account for 25% of those sales, up from 3% in 1999, Jupiter says.
EMusic offers three versions of its service. Consumers can pay $19.99 for one month, $14.99 for three months or $9.99 a month for a year’s subscription. Last year, EMusic signed a deal with Hewlett-Packard Co. to feature its service on new HP computers.
Several other companies offer similar subscription services. They include Epitonic.com, MP3.com Inc., Musicbank, Music Choice and Spin Records.
Subscriptions May Work
Analysts say consumers will be more likely to pay for subscription service such as EMusic than buy songs or albums one at a time from different sites. Why? It’s cheaper and easier, Jupiter’s Sinnreich says.
"Otherwise you will have to go to four different Web sites and download three different software applications just to listen to five different songs on the Web," he said.
In the next few years, major record labels will sell music through online subscription services, but only if the services are limited to paid subscribers, Sinnreich says.
Still, major record labels will need a push before they completely embrace digital downloads, Leigh says. They may not come around until they start seeing a drop in sales of compact discs.
"If (sales) start declining, then record companies will begin looking for another way to sell," he said. |